Systems Analyst Information
Resume:
Kimberly Ross-Smith
Detroit, MI 48227
*********@*****.***
Kimberly Ross-Smith
SR Systems Analyst/Developer
Professional Expertise
Systems Business Information Analyst
● Analysis and design for requests of enhancements from users of supported applications such as Kronos, and Lawson
● System Server Admin for Windows Servers to support Kronos functionality
● Generated weekly error and status reports and presented them to the Management Teams
● Researched and errors in the Kronos and Lawson Benefits System Online Benefit Information Analyst
● Researched requests (Triage) for Online Benefit Information errors when benefit charts were not available for display to the user.
● Initiated error resolution requests for the Online Benefit Teams that identified why the charts were not available
● Generated weekly error reports and presented them to the Online Benefits Teams (OBI) to discuss why the errors were present and find permanent resolutions for the errors
● Resolved all previous day errors daily in the Benefits Factory portal of the Online Benefits System Electronic Data Interchange Analyst
● Worked on EDI transactions: 270, 271, 834, 835, and 837 to identify key data set elements for designated record set
● Experience with Medicare, Medicaid, and commercial insurances in HIPAA ANSI X12 formats including 270/271, 832, 835, 837, 850
● Reviewed the Assessment Business Rules Comparison (BRC) document to identify any new, changed, or deleted data elements as a result of the 5010 transaction changes, implementation of additional HIPAA transactions, and ICD-10 changes
● Involved in full HIPAA compliance lifecycle from GAP analysis, mapping, implementation of EDI X12 transactions code sets version 4010 to 5010
● Develops EDI Transaction maps using IBM Sterling Gentran Systems Design and Developer Analyst
● Designed COBOL programs for EDI mapping processes
● Designed Stored procedures for Changepoint application processes
● Maintained Gentran database tables for EDI mapping FTP/SFTP Application server Administrator
● UNIX toolbox (Bourne shell, awk, sed, grep, make, etc.)
● Windows server Commands
● Create FTP/SFTP scripts for customers using PGP Encryption and SFTP Kimberly Ross-Smith
Work History
Tenet HealthCare November 2019 - April 2025
Industry:Healthcare – Detroit Medical Center Duration: 5 years Position:Online Benefit Information Triage Analyst - Environment:Windows 7, Oracle, Unix
Tools:MS Word, MS Excel, Oracle database, Unix
Responsible for the triage of errors received when users applications for Kronos and Lawson arise. Server Admin to support Kronos server reboots and restarts to maintain operational applications. Maintenance of Kronos Windows applications to support Payroll and HR Benefits functionality Support of Day1 Reimbursement Process on a monthly basis. Support Payroll application to create W2s for Year End Processing Lochbridge July 1996 – January 2016
Industry:Healthcare – Blue Cross Blue Shield of Michigan Duration: 7 months Position:Online Benefit Information Triage Analyst - Environment:Windows 7, Oracle, Unix
Tools:MS Word, MS Excel, Oracle database, Unix
Responsible for the triage of errors received when users request their company Benefit charts online using the Online Benefit Information (OBI) system. When a chart is not displayed research is done using Oracle reports and the OBI application to determine why the chart is unavailable. Federal regulations mandate that charts are to be available within 7 days or a penalty is assessed to the vendor. Triage of the errors provides the Benefit analysts the needed information to make the chart available to the user on the next attempt so that no penalties are assessed. Weekly error reports using Oracle database tables data are generated to track how long errors are sitting in the error report tracker as unresolved. Lochbridge
Industry:Healthcare – Detroit Medical Center Duration: 7 Years Position:EDI Lead IT Analyst -
Environment:IBM Mainframe, Windows Server, AIX Server Tools:Sterling Gentran B2B Integrator, Gentran, Changepoint, WinSCP, Endevor, MSSql Server, COBOL, TSO/ISPF, JCL, File-AID/MVS, Xpediter, VSAM, ChangeMan, MS Word, MS Excel Designed and maintained mapping for EDI transaction processing using IBM Sterling B2B Integrator software for Gentran and Gentran Integration Suite. Designed and maintained Contract Management system application for the Legal Affairs department using Changepoint using Windows and MS SQL Server 2005. Created and maintained FTP and SFTP scripts for users to communicate with Windows and AIX servers. Supported Kronos Timekeeping application using MS SQL Server 2008. Page 2 of 5 Lochbridge
Kimberly Ross-Smith
Industry:Automotive – Visteon Corporation Duration: 6 Months Position:IT Lead Analyst
Environment:IBM Mainframe
Tools:COBOL, TSO/ISPF, JCL, File-AID/MVS, Xpediter, VSAM, ChangeMan, MS Word, MS Excel Coordinated meetings with business users and owners to gather user and business requirements for generated documents. Conducted analysis of applications to generate technical design specifications, test documents and cases, which were incorporated into the Consolidated Project Plan used in Gate Reviews and Go/No-Go reviews. Coordinated project planning efforts with the offshore IT development team in Mumbai, India to facilitate project implementation by scheduling team meetings to determine development efforts, issues and problem-solving during the off hours to accommodate the time differences. Industry:Insurance – American Community Mutual Insurance Company Duration: 11 Months Position:Programmer/Analyst
Environment:IBM Mainframe, ADABAS
Tools:COBOL, Natural, TSO/ISPF, JCL, File-AID/MVS, Xpediter, Xpediter/Xchange, VSAM, Panvalet, CA-7
Developed new software and maintained/enhanced existing software for insurance underwriting departments using Natural/ADABAS and COBOL. Gathered requirements to create specification documents. Created detailed design documents and system test plan documents. Adhered to the guidelines of Service Level Agreements within the AMC. Performed on-call rotations as scheduled. Industry:Health Care – Blue Cross/Blue Shield of Michigan Duration: 3 Months Position:Test Analyst
Environment:MS Windows 98, IBM MVS 3090
Tools:QAHiperstation, Batch Terminal Simulator, Optimal View, Uniface Flow, DB2, SQL, COBOL, JCL, TSO, File-AID/MVS, MS Word, MS Excel, MS Access, VSAM Created online test scripts using QAHiperstation and Batch Terminal Simulator for baseline and regression testing for the BCBSM Legacy Modernization Project. Created the Quality Assurance Checklist used by the Testing Team to ensure that converted modules had been processed in correlation to the conversion checklist. Performed Quality Assurance checks using the conversion checklist. Coordinated program module test assignments and QAs by team members using Optimal Flow. Executed batch JCL jobs for baseline and regression testing.
Industry:Automotive – General Motor Company Duration: 18 Months Position:Programmer/Analyst
Environment:MS Windows 95, IBM MVS 3090
Tools:DB2, SQL, JCL, TSO, File-AID/MVS, File Manager, MS Word, MS Excel, MS Access, SAS, Easytrieve, Attachmate, VSAM
Developed SQL code to retrieve consumer data for the marketing division of General Motors Corporation to generate mail distribution lists for upcoming and existing promotional campaigns. Performed extensive quality assurance analysis on these lists before turning over to the customer using MS Excel, MS Access, MS Word, Easytrieve and Summary and Statistical reporting (SAS). Page 3 of 5 Lochbridge
Kimberly Ross-Smith
Industry:Automotive – Ford Motor Company Duration: 2 Years, 8 Months Position:Programmer/Analyst
Environment:MS Windows 95, IBM MVS 3090
Tools:COBOL II, IMS DB/DC, JCL, TSO, File-AID/MVS, Xpediter, Hiperstation, File-AID/Data Solutions, VSAM
Developed new software for the new parts distribution and tracking system project. Wrote program specifications and test plans for projects. Conducted specification reviews, design reviews, code and test reviews with peers. Analyzed and designed batch and online programs for program enhancements and maintenance. Implemented testing for program enhancements. Coordinated system testing and system rollouts with the Database Administration group, and the production job schedulers group. Assisted team members with program and data analysis using IMS, DB2, COBOL, JCL, File-AID/MVS and Xpediter. Assisted customers with inquiries and acceptance testing. Supported Material Supply Chain 3 systems during production support on-call rotations.
Industry:Automotive – Ford Motor Company Duration: 7 Months Position:Programmer/Analyst
Environment:MS Windows 95, IBM MVS 3090
Tools:COBOL II, IMS DB/DC, JCL, TSO, File-AID/MVS, Xpediter, Hiperstation, File-AID/Data Solutions
Analyzed batch and online programs to determine the impact of date conversions for year 2000 processing. Developed test data for baseline and regression Year 2000 testing. Implemented testing of batch and online programs for Year 2000 processing using JCL for batch and Hiperstation for online tests. Developed test scripts for testing data aged for the future. Assisted team members with program and data analysis using IMS DB/DC. Created documentation of data to be used for the Data Ager date aging process. Industry:Automotive – Chrysler Corporation Duration: 10 Months Position:Programmer/Analyst
Environment:MS Windows, IBM RS/6000
Tools:COBOL II, DB2, IMS DB/DC, JCL, TSO, File-AID/MVS, Xpediter, Easytrieve, QMF, ProEdit Developed and coded new on-line screens and programs for the parts distribution history system. Maintained existing COBOL batch and online programs. Implemented testing of all code enhancements to existing programs. Implemented testing of all newly coded programs and screens assigned. Created test data utilizing DB2 tables and IMS databases.
Industry:Automotive – Ford Motor Company Duration: 7 Months Position:Programmer/Analyst
Environment:MS Windows 95, IBM MVS 3090
Tools:COBOL II, IMS DB/DC, JCL, TSO, File-AID/MVS, Xpediter, Hiperstation Updated report programs to be accessed on the Intranet. Created and maintained report programs accessed on the Internet. Maintained and updated on-line and batch COBOL programs for the global Worldwide Engineer Releasing System (WERS). Created documentation for new and modified system changes. Implemented testing and production procedures. Created test plans and test data. Page 4 of 5 Lochbridge
Kimberly Ross-Smith
Industry:Education – University of Michigan Duration: 2 Years Position:Programmer/Analyst
Environment:IBM MVS 3090
Tools:PL/I, IMS DB/DC, JCL, TSO, BTS, FTP, Panvalet, CA-7 Developed, coded, maintained and supported the Academic Record and Audit Systems. Developed and coded new Housing System programs. Maintained and updated on-line and batch programs for Academic Systems and updated report programs. Developed and coded new procedures to enhance existing Grades System and created batch reports. Created documentation for new and modified system changes. Created, developed and coded new programs to export and import data to the new Housing System. Created reports and labels; test plans and test data. Implemented testing and production procedures. Certifications and Education
● Bachelor of Science – Computer Information Systems Ferris State University, Big Rapids, MI
Page 5 of 5 Lochbridge
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