Project Coordinator Technical Support
Resume:
DAVID MANLEY
Palm Coast, FL 386-***-**** **********@*****.*** linkedin.com/in/dave-manley
Field Service Engineer
Highly qualified Telecommunications Engineer with 30+ years of broad achievement installing, testing, and performance tuning broadband communications technologies including fiber characterization, fiber circuit payload testing, optics, IPTV, microwave, high-speed data, status monitoring, and analog. Expert ability to optimize performance, deliver technical support, support sales and design efforts, and drive project management phases. Team player and trusted partner able to apply deep knowledge of operations theory, coach and mentor installers and engineers, and engage with customers like AT&T, Verizon, Comcast, Google, Cisco, Nokia, Charter and JP Morgan.
TECHNICAL SKILLS INCLUDE
Cisco Optics DWDM/15454
NCS2K/Flex Spectrum/4K
Cisco CRS/AS49K
Nokia Optics 1830 series
IPTV & Traditional CATV Testing
SDI/ASI (Standard/High-Definition)
Encoders/Decoders
Turn-Key CATV/IPTV Design
Implementation Coordinator Site Surveys
Wiring Designs
Sales Engineering
PROFESSIONAL EXPERIENCE
Cisco Systems/Experis
Duke Energy Project - Network Transformation Team (TNT) Florida Region
Implementation Coordinator Nov 2022 to April 2025 <semi-retired>
Plan and coordinate network change events based on the scope of work in the region.
Project coordinator/PM
Lead site migrations for Cisco end of life devices to new Cisco Devices.
Assist with site change event planning
Quality check site surveys, a.k.a. site walkdowns
Determine site preparation remediations (Power, cable, rack space)
Track the completion of site preparation remediations or post-change event remediations
Engage with the site business contact and local IT to build relations
Identify site business contacts
Coordinate changes for implementations
Document site logistics for shipments of freight to the destination
Kore-Tek: Key Optical Resources & Engineering
https://www.kore-tek.com
Optical Oct 2020 to Nov 2022
Provide on-site & remote Fiber Optical Engineering support.
Current assignments:
Nokia 1830 series optical platform Commission, Cutovers, Upgrade, Turnup & Test.
Cisco NCS2000 series optical platform Turnup & Test
Cisco Systems 2005-May 2020
Network Consulting Engineer III 2005-2020
Delivered best-in-class engineering field support for Cisco fiber optical products to customers across the US. Conducted onsite optical turn-up, fiber characterization, payload testing, and troubleshooting on Cisco ONS-15454, NCS2K-4K, and ASR9922 products. Performed field site surveys for new build fiber-optic transport systems, off-air broadcasters, and satellites, testing, and audits for CATV and Telco customers.
Partnered with Cisco teams to install, turn-up, and test ONS15454 DWDM optical ROADM/routing systems including NCS2K and NCS4K.
Completed hundreds of projects for Cisco customers across industries.
Delivered turn-key CATV and IPTV headend design packages with oversight of design, project management, site surveys, earth-station design, floor plans, HVAC, 48-Volt Power Plant, equipment layouts, writing design, documentation, testing, activation, and sales engineering.
Drove rapid time-to-market delivery of services and division profitability.
Executed off-air broadcast TV and satellite downlink site surveys yielding customer turn-key builds.
Managed 50+ AT&T-IPTV sites encompassing activation, troubleshooting, testing, and documentation of IPTV-VHO facilities.
Offered technical support on headend, inside plant, outside plant, and fiber optics products.
Additional engagements include Engineering Manager at Orius Corporation, System Engineer at Bell South, Senior Systems Support Engineer at Scientific Atlanta, and Technical Supervisor at McDonald Investment Group
TRAINING & DEVELOPMENT
Certified, Cisco Security White Belt
Certified, SP System Certified, Specialist Level: Cable End-to-End System Network Architecture CESNA 3.2.1, Next Generation Video Infrastructure NGVI 1.2
Certified IPTV w/ ISD Operations
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