Customer Service Data Entry
Resume:
Tonya McGuire
Dallas, TX 75231
*****.***********@*****.***
469-***-****(home)
469-***-****(mobile)
Summary
To obtain a career in the Customer Service/Data Entry industry while utilizing my skills in providing great customer service and exceeding company goals. In addition, I want to strengthen my abilities and skills to become an asset to the company. My determination to succeed will reflect in my work and will help me grow within the business. Experience
Loloi Rugs Inc.
Customer Service/Data Entry
November 2012 - August 2023 (10 years 10 months) • Addison, TX Responsible for processing/receiving production and stock orders received for our distributors. Also handled inbound/outbound calls in regard to orders and some troubleshooting. Universal Power
Customer Service/Data Entry
November 2009 - August 2012 (2 years 9 months) • Carrollton, TX Responsible for processing up to 100 battery orders for our distributors. Also handled inbound/outbound calls in regard to orders and some troubleshooting. Arbonne International
Customer Service Representative - Cosmetics
September 2008 - August 2009 (11 months) • Addison, TX Responsible for taking inbound calls assisting independent consultants with products and services. Other duties include making outbound calls to active consultants offering special discounts and promotions.
Chase Paymentech
Quality Assurance/Data Entry
October 2007 - June 2008 (8 months) • Dallas, TX
My responsibilities included entering and verifying data from merchant applications in the quality assurance department that chose Chase as their credit card processing bank. I worked directly with the sales representatives and outside contracted companies in completing the equipment setup to allow these merchants to accept credit cards as a form of payment for their businesses.
Home Depot
Order Writer
May 2006 - June 2007 (1 years 1 months) • Addison, TX Responsible for building quotes for customers wanting some type of flooring installed in their homes.While our sales department was responsible for calling the customer to receive payments over the phone.
Education
Richland Community College
Some College Coursework Completed
Accounting and Business Management
2011 - 2012
Hillcrest High School
High School or equivalent
1997 – 2001
References
Taniki Wilson
Order Writer Supervisor, Home Depot
************@*********.***
Professional
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