Customer Service Assistant Manager
Resume:
WW
Wendy Wynn
Professional Summary
Highly organized Assistant Manager skilled in leading teams, managing daily operations and boosting customer satisfaction. Achieved success in increasing sales and profits, resolving customer complaints, and overseeing staff. Committed to providing exceptional customer service and operational compliance. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem- solving skills to meet goals.
Work History
Max Fuel - Inventory Supervisor
Grand Rivers, KY
08/2023 - Current
Aisin Automotive Casting LLC - Machine Operator
Clinton, TN
02/2023 - 08/2023
Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
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Improved customer satisfaction by ensuring prompt order fulfillment through efficient inventory management practices.
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Developed standard operating procedures for the inventory department, resulting in more consistent processes and outcomes.
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Followed detailed instructions to operate machines with accuracy and produce quality products.
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Set up and adjusted equipment and properly configured machines for daily operation.
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● Complied with company and OSHA safety rules and regulations. Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
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Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
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Set up and ran machinery to produce exceptional products for industrial needs.
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Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
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************@*****.***
Grand Rivers, KY 42045
Skills
● Staff Training
● Staff Supervision
● Customer Relations
● Time Management
● Customer Service and Satisfaction
● Operational Efficiency and Safety
● Customer Service
Education
05/2020
West Kentucky Tech
Paducah, KY
Associate in Applied Science (A.A.S.) in
Business
05/1999
Campbell County High School
LaFollette, TN
High School Diploma
Max Fuel Express - Assistant Manager
Grand Rivers, KY
08/2022 - 01/2023
Food Giant - Produce Manager
Calvert, KY
01/2020 - 08/2022
Phat Mamas - Kitchen Manager
Ledbetter, KY
12/2018 - 06/2022
Trail Manor - Finishing Technician
Jacksboro, TN
01/2012 - 11/2015
Collaborated with team members to optimize production processes and improve overall performance.
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Helped oversee the daily operations of the store, managing staff and inventory.
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Supervised day-to-day operations to meet performance, quality and service expectations.
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Maintained a clean, safe, and organized store environment to enhance the customer experience.
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Developed strong working relationships with staff, fostering a positive work environment.
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Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
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Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
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Reviewed inventory and sales records to prepare reports for management and budget departments.
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● Implemented cost-saving measures to reduce overhead expenses.
● Cleaned and oiled metal components to customer specifications.
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