Academic Coordinator Customer Relations
Resume:
**********@*****.***
No ** Jalan Rambutan
Taman Paya Jaras Permai 47000
Sungai Buloh
Selangor, Malaysia
PROFILE
Innovative, creative and professional.
Dedicated and experienced along with
prominent qualification and variety of work
experiences to gain knowledge, skills and
experiences in being a successful and
competent worker. I am a cheerful, ambitious
and resilient person. I love my job and
achieving milestones working with a team.
CONTACT
LANGUAGES
Language Acquisition: English, Malay, Urdu,
Mandarin, Fushah Arabic and Korean.
REFERENCES
Available upon request.
EDUCATION
MARA Poly-Tech College University, Malaysia
(KUPTMKL)
Bachelor of Education (Hons) in Teaching
English As a Second Language CGPA 3.86
January 2020 - November 2022
MARA Professional College, Malaysia (KPMIM)
Diploma in English Communication CGPA 3.66
May 2017 - September 2019
WORK EXPERIENCE
Asymal Huda
Binti Rosli
Setiabudi Secondary School, Malaysia
January 2016 - November 2016
Premium Language Centre 2022-2023
Academic Coordinator & Senior English
Language Instructor
Academic Coordinator
Plan and update academic programs and
curriculum.
Prepare class schedules and teacher assignments.
Support and supervise teaching staff.
Oversee assessments and monitor student
performance.
Provide academic guidance to students.
Keep records of academic activities and
performance.
Ensure compliance with academic standards and
policies.
Communicate with teachers, students, and parents.
Invigilate instructors’ classes.
Conduct and assist meetings.
Students filings.
Pakistan Urdu School, Bahrain
2009 - 2018
Customer Relations Executive
Follow-up Calls
Minute of Meeting Reports
Key Performance Index (KPI) reports.
Service advisor
Customer relations and satisfactory records.
Managing promotions, marketing and social media.
Event organizer
P O S S I B L E S E C T O R S : Academic Coordinator, Academic Teacher, Academic Administration, Corporate Communication, Human Resources, Sales & Marketing, Public Relations, Proofreading, Journalism, Customer Service, Translation, Content Writer & Mass Communication. Microsoft Words, Excel, PowerPoint, Publisher
Creative Digital Marketing creator.
Language Acquisition: English, Malay, Urdu,
Mandarin, Fusha Arabic and Korean.
Interpersonal Society Team Building.
Leadership skills and problem- solving.
Entertainment sector: emceeing, dancing,
organizing and leading.
ADDITIONAL SKILLS
Public Speaking IPMA Global Village 2018
First Placement for Futsal Tournament 2019
Choral Speaking Instructor The Eloquentors 2022
English Emcee Workshop 2019
Dean's Awards 2019 & 2022
Senate's Awards 2019 & 2022
Highest Academic Achievement 2022
Solicitor of the Financial Management Council of Bank Islam Malaysia Berhad 2021
MCO Short Video Contest award - 2nd Position (2021). Flood Relief Volunteer Secretary 2022
Zumba training for Zumba Wellness Wisdom Phillodox ft. Commraiser 2022
Secretariat and flashmob instructor for Jom Raya Bestie
(Eid Celebration) 2022
Host of the 2022 Starter Kit Graduate Ke Alam Kerjaya
(PERKESO) event 2022
Secretariat of High Intensive Program English Camp SMK (P) Bandaraya 2022
Zumba instructor High Intensive Program English Camp SMK (P) Bandaraya 2022
HONORS, AWARDS
AND FRATERNITIES
Bandaraya Secondary Girls School, Kuala Lumpur,
Malaysia May 2022 - November 2022 (INTERN)
English Academic Teacher
Jershira Development Sdn Bhd December 2022
Communication Specialist
Akal Bersatu Enterprise, Bukit Kucing,
Malaysia October 2019 - December 2019
Tailor
Proton Superior Regal Sdn Bhd, Kuala Selangor,
Malaysia May 2019 - September 2019 (INTERN)
Senior Language Instructor
Create English lessons and teaching materials.
Help and guide junior instructors.
Check student progress and give feedback.
Run language workshops or training.
Improve teaching methods.
Help make English tests and exams.
Assist students with English learning.
Learn new ways to teach English.
Join school meetings and planning.
Contact this candidate