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Michelle Ewald
*************@*****.***
Auburndale FL
SUMMARY
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
SKILLS
Customer Service
CRM
Complaint resolution
Strategic sales
Administrative Support
EXPERIENCE
Customer Service Representative
Burton, MI
Speedway Gas Station/ Apr 2007 to Nov 2011
* Enhanced customer engagement by recommending additional products and services tailored to their needs.
* Streamlined the resolution process for customer inquiries, leading to increased satisfaction ratings.
* Negotiate solutions for customer retention with successful discount strategies.
EDUCATION AND TRAINING
Associate of Applied Science: Business Administration
University of Phoenix Oct 2024
Tempe, AZ
Some College (No Degree)
American InterContinental University
Schaumburg, IL
Some College (No Degree): Culinary Arts
Charles Stewart Mott Community College
Flint, MI
Business Management
Wallace State Community College
Hanceville, AL