Customer Service Security Guard
Resume:
GEORGE
PEREZ
perezgeorge***@gmail.c
om
Monroeville, PA 15146
SKILLS
Crisis Management Plans
Federal and State
Regulation Compliance
CCTV Monitoring
Law Enforcement
Collaboration
Incident Reporting
Ground Patrol
Professional Demeanor
Detailed Activity Logs
Customer Service
Emergency Response
Detail-Oriented
Intruder Response and
Removal
De-escalation Techniques
Fire Department
Communication
Employee and Visitor
Screening
Attentive and Observant
Restricted Area Protection
EDUCATION
PROFESSIONAL SUMMARY
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
WORK HISTORY
Allied University - Forbes Regional Hospital - Security Guard Officer
Monroeville, PA • 01/2022 - Current
Monitored employee activities, confirming compliance with security regulations.
Secured personal and company goods against robbery, vandalism and illegal entry.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Checked and verified photo identification prior to granting facility access.
Identified violators and escorted departing personnel to guard against theft of property.
UPMC Shadyside Hospital - Food Service Associate
Pittsburgh, PA • 08/2021 - 01/2022
Delivered meals to rooms and provided friendly service to all facility guests.
Took food and beverage orders and conveyed special requests or concerns to kitchen.
Made food according to standard recipes with requested changes for customer satisfaction.
Compiled recipe ingredients and prepared for cooks by **************@*****.***
Liberty University
Lynchburg, VA
No Degree: Biblical Studies
John Jay College of Criminal
Justice of The City University
of New York
New York, NY
No Degree: Abnormal
Psychology
Greater Works Outreach
Bible School
301 College Park Drive,
Monroeville Pa. 15146 •
05/2008
Received A Ministers License
After 3 Years- 4.0: Biblical
Studies
Honor Roll
Honoree of - Greater Works
Outreach Bible School
4.0 GPA
washing, cutting or measuring food items.
Stocked condiments, beverages and plates for diners. Walmart - Auto Service Care Center - Auto Technician Hamilton, New Jersey, New Jersey • 07/2018 - 04/2021
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers,
diagnostic trees and online knowledge bases.
Completed customer orders and warranty services
according to manufacturer specifications.
Serviced vehicles according to OEM recommended
maintenance schedules for oil changes, engine tune-ups and fluid changes.
Replaced damaged, missing or defective parts with new and refurbished components.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
Examined new and replacement parts to uncover defects.
Changed, rotated and balanced tires on different types of vehicles.
Maintained accurate records of time and materials required to perform repairs and service.
Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
Corrected unsafe conditions in work areas and
immediately reported correctable conditions to
supervisor.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
LANGUAGES
Spanish
Native or Bilingual
English
Professional Working
.
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