KA
KOTEESHA K AUSTIN
************@*****.*** 678-***-**** Covington, GA 30014 WWW: Bold Profile Knowledgeable and compassionate Nursing staff member with 20+ years of healthcare experience. Diligent about serving all facets of patient medical and personal needs. Focused on delivering high-quality care to individuals of all backgrounds while protecting patient safety and promoting satisfaction with facility services. Reporting capabilities
HIPAA expert
Telephone etiquette
Records filing
Patient care assessments
Records audits
Data entry
Medical recordkeeping
Report writing
Multitasking
Time management
Customer service
Elbert Memorial Hospital Elberton, GA
PCT
07/2024 - Current
Provided guidance to PCTs on how to accurately document patient information into the medical record system.
Assisted patients with activities of daily living, including bathing, dressing and grooming.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Assist Healthcare Staffing Blue Ridge, GA
CNA
09/2023 - Current
Answered patient call lights promptly and responded to requests appropriately.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Documented activities and recorded information in EMR system. Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Answered signal lights, bells or intercom systems to determine resident needs.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
High Shoals Health and Rehab Bishop,
GA
CNA
11/2021 - 08/2023
Documented patient care services by charting in designated areas. Recognized signs, symptoms of abuse, neglect and reported them per policy.
Answered patient call lights promptly and responded to requests appropriately.
Summary
Skills
Experience
Monitored food intake and output as directed by nursing staff. Assisted patients in ambulation and transfers using proper body mechanics.
Performed vital sign assessments, such as taking blood pressure and temperature.
Social Circle Nursing and Rehab Social
Circle, GA
Medical Records Specialist
03/2021 - 03/2022
Pulled patient records and transferred information to appropriate parties. Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
Maintained electronic medical records for all clients Verified record copies before handing each over to check for and remove unnecessary details.
Maintained complete confidentiality in accordance with organization and legal requirements.
Scanned incoming documentation.
Gwinnett Medical Center-Lawrenceville
Lawrenceville, GA
PCT/Medical Unit Secretary
03/2018 - 03/2020
Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Executed clerical tasks and assisted with all unit duties as directed. Provided patient information to facilitate timely admissions and discharges.
Managed unit call reception and routed calls to correct department. Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
Hollander Senior Living Monroe, Georgia
Certified Nursing Assistant
10/2013 - 08/2017
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Documented activities and recorded information in EMR system. Exhibited compassionate care and communication regarding issues surrounding death and dying.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Bright Star Home Health Care Snellville,
GA
Certified Nursing Assistant
01/2010 - 06/2013
Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Prepared high-quality nutritious meals for patients with diabetes and heart conditions to promote better overall health and improve eating habits. National Healthcare Corp Laurens, SC
Certified Nursing Assistant
03/2001 - 12/2005
Delivered nursing assistance to residents in 200-bed Long-term care facility.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Documented activities and recorded information in EMR system. Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Provided daily living activities to patients by serving meals, feeding, ambulating and turning over and positioning patients. Brunswick Job Corp Center Brunswick, Georiga
GED/Business Certificate in Business
09/1999
Education and Training