Case Eorkee

JOSIE ELIEZER

Brooklyn, New York ***** 646-***-**** *************@*****.***

PROFILE SUMMARY

A flexible, reliable, and dependable professional with a proven track record as a motivated self-starter. Possessing strong technical skills and a keen ability to learn new concepts efficiently and excel in team-building environments. Seeking to leverage my knowledge and experience as a case manager, bringing a detail-oriented and client-focused approach to all professional endeavors. Looking for this great opportunity to join your company.

CORE COMPETENCIES

Comprehensive Case Management: Expertise in developing and implementing individualized service plans, managing diverse caseloads, and coordinating resettlement and support services.

Cultural Sensitivity and Communication: Skilled in providing culturally sensitive client assessments, fluent in French/Creole, and proficient in effective communication with clients and stakeholders.

Client-Centered Care and Support: Proven ability to support clients in achieving personal goals, maintain confidentiality, and handle emergencies with professionalism and compassion.

KNOWLEDGE & SKILLS

Salesforce

Computer Proficiency

Customer Service

Fluent in French/Creole

Legal Research

Communication Skills

Collaborative Team Member

Quick Learner

Client Assessment & Needs Analysis

Service Plan Development

Case Documentation & Record-Keeping

Client Advocacy & Support

Technology Proficiency

Team Building & Leadership

Process Improvement

Public Relations

Microsoft Office Suite

Excellent Decision Making

PROFESSIONAL EXPERIENCE

Exit Planner Case Manager III April 2024 – Present Carter Lard Consulting New York, NY

Focus on stabilizing comprehensive case support with full resettlement engagement, ensuring completion of destination plans.

Provide casework supportive services to assist clients in resettling within communities, minimizing reliance on city-provided housing.

Conduct culturally sensitive client needs assessments and individualized exit service plans.

Maintain client contact with asylum seekers at the designated HERRC facility and provide support with travel coordination and arrangements.

Coordinate with family, relatives, and community-based programs to facilitate referrals and remove barriers to travel and resettlement.

Complete case notes, data, and information in the NY Health + Hospitals case management system, and coordinate with interpretation and translation services.

Senior Case Manager August 2023 – March 2024

Platinum Care New York, NY

Provided comprehensive case management services, including psychosocial evaluations and service plan development, ensuring all feasible needs were met.

Managed a confidential caseload, maintaining accurate records and reports such as case notes and census statistics.

Safeguarded the confidentiality of guest information and maintained a positive, professional atmosphere.

Coordinated referrals to appropriate agencies and programs, fostering professional relationships with stakeholders.

Assisted residents in accessing external services and facilitated transportation for appointments, including handling emergencies and arranging medical aid.

Participated in regular staff meetings, reported progress to supervisors, and demonstrated the ability to prioritize tasks and work independently.

Construction Administration 2017 – 2023

Mckissack Group New York

Oversaw daily operations of construction projects to ensure adherence to timelines, budgets, and quality standards.

Coordinated with contractors, architects, and engineers to facilitate smooth project execution and resolve any issues that arose.

Conducted site inspections to monitor progress and compliance with safety regulations and building codes.

Managed project documentation, including contracts, change orders, and progress reports.

Provided regular updates to stakeholders on project status and addressed any concerns or modifications as needed.

Reviewed and approved invoices and payment requests from contractors and suppliers.

Facilitated communication between project teams and clients to ensure alignment with project goals and expectations. Direct Care Professional 2015 – 2018

AHRC New York City New York, NY

Motivated patients to achieve personal goals by assisting with daily activities and maintaining a safe, hazard-free environment.

Maintained accurate documentation of patient medications and behavior, ensuring confidentiality and privacy.

Assisted patients with daily hygiene tasks, including feeding and dressing, and supported them in carrying out daily activities.

Drove patients to doctor’s appointments and ran routine errands, ensuring timely care.

Implemented daily logs to track patient performance and assess progress.

Assisted with treatment plans and documented patient behavior to support therapeutic interventions. Home Health Aide Paraprofessional 2012 – 2015

Preferred Services Brooklyn, NY

Provided compassionate care to patients, assisting with daily activities including meals, personal hygiene, and light housekeeping duties.

Served as a paraprofessional, supporting the classroom teacher by guiding students through assignments, reading exercises, and other educational activities.

EDUCATION & CERTIFICATIONS

Nursing 2020 – Continue

St. Francis College Brooklyn, NY

Liberal Arts 2012

Medgar Evers College Brooklyn, NY

REFERENCES

Available Upon Request.

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