Data Analyst Sales Operations

ADELEKE ADEBAYO OLAYINKA

Ikeja, Lagos State, Nigeria. +234********** ******************@*****.***

PROFESSIONAL SUMMARY

Results-driven and detail-oriented professional with over 6 years of experience in data analysis, sales operations, retail management, and customer service. Proven track record of driving business growth, improving sales performance, and enhancing customer satisfaction. Skilled in data analysis, sales strategy, team management, and process improvement. Currently serving as a Data Analyst and Sales Operations Manager, leveraging data insights to inform sales strategies and drive revenue growth. Possess a unique blend of analytical, operational, and interpersonal skills, with a strong passion for delivering exceptional results and driving business success.

CORE COMPETENCIES

•Tracking devices (Nova, Mix Telematics )

•Good customer orientation and organizational awareness

•Excellent influencing and negotiation skills, Result- Oriented

•Digital Marketing

•Socia Media Rater

•Internet Assessor

• Client relationship management

•Leadership Skills

•Fluent communication and writing skills in English

•Driving

•Design thinking

•Proficiency in information Technology (Microsoft Word, Excel, Power Point, Erp, R-package & Spss)

PROFESSIONAL TRACK

REPTON Group, Lagos State, Nigeria. July, 2023 – Present

Designation: Data Analyst and Sales Operation Manager

•Analyze complex data sets to identify trends, patterns, and insights.

•Create reports, dashboards, and visualizations to communicate data insights to management.

•Providing actionable insights and recommendations to stakeholders based on data analysis.

•Ensuring data accuracy, completeness, and consistency

•Developing and implementing operational strategies to achieve business objectives

•Leading and managing cross-functional teams to achieve operational objectives.

•Tracking and analyzing key performance indicators (KPIs) to measure operational performance

•Developing and implementing quality control measures to ensure products or services meet customer expectations.

Telus International AI Inc. Sept., 2023 – Dec., 2024

Designation: Personalized Internet Assessor (Remote)

•Reviewed and evaluated posts on various social media platforms.

•Identified and analyzed the quality of information shared.

•Provided constructive feedback to improve the credibility of content

•Collaborated with the team to implement best practices and guidelines.

REPTON Group, Lagos State, Nigeria. Jun., 2023 – Dec., 2024

Designation: Retail Sales Manager

•Oversee and manage 5 retail sales outlets

•Achieve sales targets and revenue goals across all outlets

•Ensuring consistency in operations, customer service, and sales strategies across all outlets.

•Ensuring proper inventory management and stock levels at each outlets.

•Generating and analyze sales reports to track performance and identify trends.

•Regularly visit each outlet to monitor performance, provide feedback, and address issues.

•Contribute to achieving business objectives, such as increasing customer loyalty and driving growth.

REPTON Group, Lagos State, Nigeria. Jan., 2023 – Jun., 2023

Designation: Performance and Compliance Officer

•Collect, organize, and interpret data

•Develop performance measurement framework- KPIs

•Create sound internal controls and monitor adherence to them

•Proactively audit processes, practices and document identify weaknesses

•Maintain and update reports and databases

•Oversee and support administrative function

•General reconciliation with defrost and manufacturer. (Lafarge and Dangote)

REPTON Group, Lagos State, Nigeria.

Designation: Logistics Officer

July., 2021– Jan., 2023

•Monitor truck movements while in transit, ensuring adherence to planned routes and schedules.

•Daily report on the activities of the trucks

•Coordinating, directing and monitoring of the truck’s activities.

•Overseeing the smooth operations of company in terms of logistics

•Conduct regular inspections of vehicles to ensure their road worthiness and compliance with safety standards.

•Maintain accurate daily book keeping records of fleet operations and income.

Ronnie Consult, Lagos State, Nigeria. Mar., 2020 – Jun., 2021

Designation: Customer Service Representative

•Prepared monthly reports on customer satisfaction

•Answered product and service questions and offered information on related products and services

•Maintained a customer account information database (incl. canceling and updating customer accounts.)

•Interacted with over 30 customers daily via email and social media handles

Nkanu West local government, Enugu State, Nigeria. Mar., 2019 – Mar., 2020

Designation: Research and Statistics (NYSC)

•Handled the Local Government budget with maximum satisfaction from the officials

•Prepared payroll list and schedules for monthly payment

Enugu State Independent Electoral Commission, Agbani, Enugu State, Nigeria. Dec., 2019 – Jan., 2020

Position: Presiding Officer

•Oversaw the peaceful conduction of the Local Government elections

•Issued ballot papers to over 300 residents

Federal Airport Authority of Nigeria, Ikeja, Lagos State, Nigeria. Jan., 2016 – Dec., 2016

Position: Operation Department of Statistics (SIWES)

•Calculated and analyzed daily statistics of the passenger’s movement

•Changed the unit’s mode of calculation from manual to digital mode of calculation

•Trained over 15 staffs on how to make use of Ms. Excel for calculations and analysis

ACADEMIC CREDENTIALS

Ladoke Akintola University of Technology, Ogbomosho, Oyo State, Nigeria. B.Tech (Hons.) in Statistics 2018

PROFESSIONAL CERTIFICATES OBTAINED

•Jobberman Soft-Skills Training

2020

•Project Management

2019

•Customer Relationship Management

2019

•Graduate Internship in Int. Development

2023

•Human Resources Management

2019

LEADERSHIP EXPERIENCE

•Assistant General Secretary Association of Statistics Students of Nigeria LAUTECH chapter 2016

•President Association of Statistics Students of Nigeria LAUTECH Chapter 2017

•Public Relation Officer, Nigeria Mobile CDS Group, Enugu State 2019

INTERESTS

•Reading, meeting people, Traveling, Online research and documentary

REFERENCE

Available upon request.

Contact this candidate