JANICE MILLS
Phone: 972-***-**** Email: *************@*****.***
LinkedIn: https://www.linkedin.com/in/janice-mills-51b83a9/ PROFESSIONAL PROFILE
Highly skilled Senior Human Resources Business Partner with over 15 years of experience in major industrial distributors and diverse companies. Proven track record of building and leveraging relationships at all organizational levels, recognized as a trusted and credible HR Partner. Expert in providing strategic guidance to business leaders on talent initiatives, employee engagement, conflict resolution, performance enhancement, soft-skills training, including anti-harassment and discrimination. Demonstrated success in conducting internal investigations and driving performance development initiatives. Skilled in cultivating positive, growth-focused work cultures that significantly improve employee satisfaction by 38% and overall experience. Achieved a 45% decrease in non-exempt retention by implementing effective employee engagement programs. PROFICIENT SKILLS
TECHNICAL SKILLS SOFT SKILLS
• Microsoft Office Proficient • Effective Communication (Clear; Concise)
• ADP / Kronos / HRIS • Empathy (Building Trust)
• UltiPro /UKG • Problem Solving (Complex Issues)
• Workforce Management • Integrity (Confidentiality)
• PayScale / Expense Wire • Conflict Resolution (Workplace Harmony)
• Smart Blue (ATS) • Cultural Awareness (Diversity; Multi-Generations) PROFESSIONAL EXPERIENCE
Senior Regional Human Resources Manager
Kuehne+Nagel Lewisville, TX - Oct 2015 – Mar 2025
• Strategic HR Business Partner in Texas & Arizona Regions, multiple locations, over 500 hourly employees.
• Managing a team of eight HR Mangers, two HR Generalists, and two Office Managers.
• Manage Payroll for all Exempt and Non-Exempt employees and PTO (ADP/UKG/Kronos/NOVAtime)
• Engaged in strategic recruiting to fill over 300 positions annually, as the face of the organization.
• Completed over 20 investigations annually, in response to Confidential calls.
• Manage all promotions, pay Increases, job reclassifications using UltiPro, UKG, and ADP.
• Responsible for all direct hiring, temporary placement, direct hiring events, on-site job fairs.
• Strategic HRBP for all exempt and non-exempt employees; proving guidance, training, and coaching.
• Benefits Open Enrollment support for all exempt and non-exempt employees.
• Daily Interface with on-site Customer and presented the “State of HR” for MBR and QBR.
• Frequent interaction and negotiation with staffing agencies, vendors, and contractors.
• Managed all unemployment claims & unemployment hearings.
• Managed projects to reach required milestones independently and collaboratively. Implemented site specific programs to enhance employment engagement and satisfaction. VOE & GPT ACA Analyst – Comprehensive Services {Contract}
ADP Dallas, TX - Jun 2015 – Oct 2015
• ACA Healthcare Reform Expert (Eye on Washington) for client base of 100+ Major Accounts
• Manage Major Accounts with Essential Affordable Care Act Health Reform
• Managed the client implementation process.
• Relationship building and communications with clients, and associates, to improve overall experience. Janice Mills – Resume – Page Two
HR Supervisor-Office Manager {Contract}
Landsberg Orora Grapevine, TX - Jan 2015 – Jun 2015
• HR Supervisor for 10 customer service reps and 5 assembly associates, all non-exempt.
• Enhanced office workflow to improve efficiency and quality by 20% within 6 months.
• Managed $2.5 Million of custom and commodity inventory.
• Presented weekly, monthly, and quarterly staffing reports to key stockholders.
• Developed relationships with sales managers that resulted in a reduction in attrition. Human Resources Generalist – Financial Analyst
UTi Integrated Logistics Dallas, TX - Dec 2008 – Jan 2015
• HR support to general manager, senior leaders (VP’s) and 300 hourly associates.
• On-boarding of all new hires; including managers and supervisors.
• Company compliance training of leadership team and hourly employees.
• Completed weekly salary analysis and maintained disciplinary tracking.
• Temporary staffing and turnover reporting.
• 10% travel to direct customer location to train on-site employees.
• Complied financial and HR data for internal and external reporting.
• Created weekly financial forecast and annual budget.
• Weekly billing to on-site Client - $30 million account.
• Weekly accounts payable using Lawson, Taulia, and Oracle.
• Liaison / Super User IT Support for local site
ADDITIONAL PROFESSIONAL EXPERIENCE
• ZALE CORPORATION, Irving, TX - Benefits Analyst {Contract} – Sep 2008-Nov 2008
• AIRBORNE, INC., Addison, TX - Human Resources Generalist {Contract} – Jun 2008 - Aug 2008
• UPS SUPPLY CHAIN SOLUTIONS, Coppell, TX - Human Resources Specialist - July 2004-May 2008
• APPLIED INDUSTRIAL TECHNOLOGIES, Ft. Worth, TX - Human Resources Liaison – May 1986-March 2004 EDUCATION
Bachelor’s Degree: Business Management
Redding University Redding, CA
Undergrad: Business Management and Human Behavior
University of Phoenix - Irving, TX
HR MANAGEMENT TRAINING
• Mental Illness First Aid, Code of Conduct, Reasonable Suspicion, Conducting Investigations
• Diversity, Anti-Harassment, Discrimination, Inclusion
• Women in Logistics Leadership –– Co Chair Marketing & Mentoring People
• Business Conduct and Compliance Training
• Management Assessment Promotion Process and Succession Planning
• State Laws, EEOC, WARN, Workforce Solutions, Mergers & Acquisitions PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST