Operations Management, Training Management, Human Resources

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Richard W. Bashioum Jr

Gettysburg, PA (Remote Availability) 443-***-**** ***********@*****.*** LinkedIn PROFESSIONAL SUMMARY

Strategic and forward-thinking Human Resource Specialist, Training Leader, & Military Veteran who holds a Master of Human Resource Management and brings 20+ years of experience in personnel administration, program coordination, operations management, and instructional design. Showcases a track record in developing and managing training programs, curriculum design, contract oversight, and nationwide course delivery. Ability to align workforce development initiatives with organizational goals, leading to driving performance improvement through key learning strategies and effective program execution for business success. CORE COMPETENCIES

● Operations Management

● Organizational Development

● Strategic Process Improvement

● Human Resources (HR)

● Training Planning & Delivery

● Staff Supervision & Coaching

● Instructional Design

● Cross-Functional Collaboration

● Contract & Program Management

WORK EXPERIENCE

Federal Emergency Management Agency (FEMA) Emmitsburg, MD June 2016 – Present Training Specialist

● Instrumental role in managing and scaling the National Emergency Management Basic Academy, resulting in a 300% increase in course availability nationwide and a 700% rise in student completion rates by expanding partnerships

● Implement the ADDIE instructional design model to revise 6 courses annually through gap analysis, participant evaluations, and performance metrics, resulting in driving improvements in training quality and learner outcomes

● Direct the coordination and logistical execution of 400+ training sessions each year, delivered both in physical classrooms and virtual environments, to maintain operational continuity across diverse learning modalities

● Lead the digital transformation of 6 previously in-person courses into interactive virtual programs utilizing platforms such as Adobe Connect and Zoom to broaden accessibility and engagement

● Recruit, train, and oversee a network of 70+ qualified instructors, in addition to providing continuous performance feedback and development opportunities to maintain instructional standards within the agency

● Act as a Level II Contracting Officer Representative in managing federal contracts valued up to $10M by tracking deliverables, approving invoices, and maintaining contractor compliance with scope and timelines

● Deploy during national disaster events in an operational support capacity, requiring the coordination of internal and external resources as part of FEMA’s emergency response and continuity management teams United States Army Cadet Command Multiple Locations June 2010 – May 2016 Human Resource Assistant

● Strategically oversaw personnel administration, compensation, and training tracking for 100+ staff and cadets, encompassing maintaining data accuracy across HR systems and military databases for accessible reporting

● Advised cadets and command staff on eligibility and retention for ROTC scholarships and enrollment, which included interpreting policies to guide decision-making for both scholarship and non-scholarship pathways

● Prepared cost analysis and training requirement forecasts to support annual education planning that best suited both financial resources with short- and long-term personnel development goals

● Drafted and maintained personnel documentation including scholarship packets, finance reports, and official action forms to streamline HR workflows

● Managed a variety of administrative operations including report writing, correspondence preparation, records management, and processing of military orders

● Maintained physical and electronic filing systems, organized official publications, and managed internal communications workflows including incoming/outgoing correspondence and postal inventory

● Provided travel and personnel support services such as coordinating travel logistics, certifying pay and travel documents, and processing evaluations, promotions, and awards for cadets Army Junior Reserve Officer Training Corps (JROTC) Mt. Ulla, NC Oct 2009 – May 2010 Instructor at West Rowan High School

● Delivered engaging military science instruction to 300+ high school students, focusing on translating concepts into accessible learning experiences that emphasized leadership, citizenship, and personal responsibility

● Developed lesson plans and instructional goals based on Department of Army curriculum standards, of which aligned daily activities with program learning objectives and student engagement

● Conducted student evaluations and one-on-one coaching sessions to offer feedback and performance improvement strategies to support both academic success and leadership growth

● Created a motivating learning environment that encouraged students to participate in extracurricular drills, community events, and leadership activities as part of their character development

● Maintained accountability for over $200K in government-issued equipment, specifically overseeing inventory control and security protocols to meet federal property management regulations EDUCATION

● Instructional Design and Technology (Four Courses), UMGC and USMx (2021)

● Master of Human Resource Management, Columbia Southern University, Orange Beach, AL (2012)

● Bachelor of Arts in Criminal Justice, Columbia Southern University, Orange Beach, AL, (2007) SPECIALIZED TRAINING

● Kirkpatrick Four Levels Evaluation Certificate Program – Bronze level (2021)

● Emergency Management Basic and Advanced Academy Certificate (2016, 2021)

● 508 Trusted Tester for Web (2020)

● Contracting Officers Representative Level 2 Certificate (2016)

● Government Purchase Card Training (2010)

● Acquisition 101 Certificate

ADDITIONAL INFORMATION

● Technical Skills: Microsoft Office Suite (Word, PowerPoint, Excel, Outlook), SharePoint, Learning Content Management Systems, Adobe Connect, Zoom, MS Teams, Multimedia and e-Learning Development Tools

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