Support Specialist Customer Experience

Rita Lissner Elgin, IL *****

C: 630-***-****

E: *******@*****.***

To obtain a position as a team-player in a

people-oriented organization I can maximize my

customer-service experience in a challenging, goal oriented manner.

Matty Macaroni Cleaning Service, Itasca, IL —

Owner/Operator

05/20/2012 - Present

Duties Include: Calling small businesses, door to door customer contact. Cleaning homes and businesses had over 27 accounts at one time, by myself. Data and sales entry into specific business software. Hired and managed 3-4 employees, cleaned as many as two accounts per day. Secretary Of State, Naperville, IL - Cashier

10/24/2018 - 05/22/2019

Duties: DMV services; titles, stickers, license plate registration, customer service.

Home-instead Caregiving, Itasca, IL - Care Provider 01/15/2018 - Present

Duties: Providing caregiving services to the elderly in a home-setting. Assisting in daily routine tasks, providing transportation to various appointments in a punctual manner.

Insurance Advisors, Palatine IL — Insurance Sales

Agent

11/15/2007- 05/20/2012

Duties Include: Finding new clients and developing clientele by networking; generated lists of prospective clients, wrote, Designed and produced health insurance policies selected by the company that offered the type of coverage requested by clients to underwrite policy. Trained and managed 9 employees and achieved significant improvement in their productivity, ensured that policy requirements were fulfilled, and the completion of appropriate forms.

Concrete Crawlspaces, Downers Grove, IL - Estimator, Sales

5/10/2005-10/12/2007

Duties Include: Cold calling, door-to-door sales, assessing crawlspace viability for remodel, quoting the customer with an acceptable profit margin for an estimate

Personal Absence: 08/05/2001 - 05/10/2005

Shuckers Fine Dining Restaurant, Chicago Il —

Server/Bartender/Manager

05/01/1985 - 07/15/2001

Duties Include: Waitstaff and cocktail service server, was promoted to a management position for this Mag Mile fine dining seafood establishment. Responsible to oversee a staff of over 15 individuals Education

Lakeview High School - Diploma

1978-1982

Wilbur Wright College - Associates in Phlebotomy

2004-2006

● Internship at 2 practices in Chicago, IL

● Tasked to intravenously extract blood, in order to collect samples for testing

Contact this candidate