Delivery Driver Service Agent

Name: William Mujumba

OchiengDate of birth:

**/*/****

Telephone Contact: 072*******

Email:

**************@*****.***

Address: P.O Box 8131, 00200

Nairobi

Objectives

Energetic and dependable driver with a solid record of safe transportation of passengers, offering great skills in delivery management; to contribute to company mission and goals; eagerto work with a progressive organization in the capacity of Driver. Experience

Proto Energy Limited Delivery Service Agent (DSA)

Date April 2023 – January 2025

Providing professional and efficient customer service to internal and external customers.

Achieve daily targets stated as per the contract

Delivery assigned consignment to clients in full and in good condition

Report customers concern to the management

Fully responsible for the consignment loaded

The position report to the fleet supervisor and work in tandem with logistic manger Malachite (K) Ltd: van sales

Dates November 2018 – 2023

Receiving and checking deliveries to ensure that the correct amount and type of stock is delivered.

Signing delivery note upon in receipt of shipment

Heading note about appropriate procedure of handling stock, particularly when fragile, preparing our client’s orders by gathering and loading stocks and reporting all breakages and spillage.

Route plan of the deliveries

Conducting inspection of vehicles before departing to delivery. Curriculum

Personal information

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Van Driver

Dates January 2012 - November 2018

Conduct inspections of vehicle before departing to deliver goods

Pack and load products onto trucks according to company’s specifications

Deliver orders to customers on assigned routes

Maintain ongoing communication with route dispatcher Redfoxx Studio, Eldoret: Office Assistant and Customer care Dates 2008-June 2009

S Attracted potential customers by answering product and service questions; suggestinginformation about other products and services.

Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solvethe problem; expediting correction or adjustment; following up to ensure resolution.

Sent on personal and office errands by the more senior workers or colleagues.

Driving the office car.

Education

Sony Driving School,

Nairobi,2008: Driving Class

B,C,E

African Institute of Research and Development, Nairobi, Proficiency in Computer Packages 2009: MS Office and MS Excel

Pioneer High School,

Nairobi2009: KCSE

Computer Skills

Microsoft XP applications (Word, Excel, Office, PowerPoint, Outlook, Access) – Advanced

Microsoft Office Document Imaging and Scanning - Advanced References

Dickens Aluha (former Manager at Reddfoxx Studio) Technical Lead, Entrepreneurship and Financial Services USAID KYES Program

Tel: 072*******

Email: *******.*****@*****.***

Maintaining the company’s vehicle

Performing office tasks as allocated when not

busy POWERSTAR SUPERMARKET KINOO:Delivery

Billdad Nyogesa

Supervisor Proto Energy LTD

Tel: 071********

Kikuyu.

Kevin Nyenyire

Advocate, Meru Law

CourtsTel: 072*******

*************@*****.**

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