Salesforce Developer

JONATHAN NINAN

469-***-****, ********@*****.***

PROFESSIONAL SUMMARY

6X Salesforce Certified seeking to contribute to improve business technologies. Goal oriented with attention to detail and highly motivated to meet goals efficiently and in a timely manner.

SKILLS

•Salesforce Administration, Data Migration, Data Integration

•Omnistudio, Omni Scripts, Dataraptors, Flex Cards, and Integration Procedures

•Zuora 360, Customer 360, Accounts, Subscriptions, Invoices, DevOps operations, Gearset

•Flows, Visualforce, Apex, Batch Class, jmTest Class, JavaScript, CSS/HTML, LWC

•Jira, Slack, Github, Visual Studio, Python

•App Build in SFDC & Android, Trialforce / Dev Hub

•Project Management, Business Administration

•Dataloader, Workbench, Salesforce Inspector, SOSL, SOQL, SQL Queries

CERTIFICATIONS

•Salesforce Platform Developer 1

•Salesforce App Builder

•Salesforce Omnistudio Consultant

•Salesforce Omnistudio Developer

•Salesforce Admin Certification

•Salesforce Business Analyst

•Salesforce AI Associate

EXPERIENCE

ACCENTURE FEDERAL SERVICE APR 2024 – APR 2025 FULL TIME

SALESFORCE DEVELOPER / INTEGRATION ARCHITECT CONSULTANT

•Gathered technical requirements and translated dependencies from user stories.

•Participated in Agile processes such as daily standups, weekly demos, and sprint planning.

•Worked on Federal Data to maintain data security and assist the Department of the Interior (DOI) in integrating automation into their systems.

•Provided direct end-user support for Salesforce applications, resolving technical issues and ensuring user satisfaction.

•Set up roles, profiles, and permission sets to ensure appropriate access for clients and team.

•As a Salesforce Application Developer, created flows, Apex classes, and test classes to automate oil calculations for various properties.

•As a Salesforce Developer, developed event listeners to address integration issues encountered by MuleSoft developers in testing environments.

•As an Omnistudio Developer, designed OmniScripts and Data Raptors for the user support screen flow on the DOI website. This design allows users to access knowledge articles and FAQs, and to create a case if their inquiries are not resolved.

SLALOM

JAN 2022 – SEP 2023 FULL TIME

SALESFORCE DEVELOPER / INTEGRATION ARCHITECT CONSULTANT

•Collaborated with team members on client-facing projects to gather requirements, deliver solutions, support critical business functions, and implement best practices, enhancing user satisfaction by 80%.

•Established users, roles, profiles, and permission sets to ensure appropriate user access tailored to the needs of clients and the team.

•Proficient in Scrum/Agile methodology, sprint processes, DevOps practices, sandbox refreshes, release management, and user documentation.

•As an Integration Architect for a CPQ project, analyzed, configured, tested, and debugged Salesforce to facilitate data transfer from Accounts, Subscriptions, and Invoices to Zuora 360, reducing data transfer errors by 50%.

•Used Gearset to move data from one environment to another.

•As an Omnistudio Developer Consultant, gathered requirements and created a customer registration process for the Paid Family Medical Leave Experience Cloud Site using Omniscripts, and utilized Data Raptors to load user input into Salesforce.

•Developed a customer payment process on an Experience Cloud Site using Omniscripts and integrated Data Raptors to send user input to a third-party payment system via API callouts.

•Designed data models and implemented Salesforce objects, including custom objects, fields, and relationships.

YELLOW BASKET

NOV 2020 – NOV 2021 PART TIME

SALESFORCE ADMIN / DEVELOPER

•Created, designed, developed, tested and deployed custom objects, validation rules, flows.

•Administered, setup and maintained users, roles, profiles, permission sets, page layouts in multiple salesforce orgs for multiple projects.

•Analyzed, mapped and migrated data and resolved data conversion issues for multiple orgs.

•Created report types, reports, and dashboards.

•Created and set up Developer and Trialforce orgs through Partner Dev Hub to develop, package, and deploy customized apps, ensuring seamless integration and deployment.

EDUCATION

Bachelor of Computer Science

Texas Woman's University

May 2020

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