Customer Support Delivery Driver
Resume:
Bryan Thompson
Dallas, TX *****
*********@*****.***
Professional Summary
Authorized to work in the US for any employer
Work Experience
Lyft Driver
Lyft-Dallas-Fort Worth, TX
June 2024 to Present
Driving passengers to designated destinations
Uber Driver
Uber-Dallas-Fort Worth, TX
May 2024 to Present
Driving passengers to designated location.
Crew Member
Whataburger-Dallas, TX
January 2024 to August 2024
Working all stations provided and back chores were taken care of. Kraft Heinz
Kraft Heinz-Garland, TX
May 2023 to January 2024
Working in 45 degree or below temperatures on an assembly line with frozen products for 8 hours a day 5 days a week. Worked on sanitation team as well cleaning facility after work was completed by employees. McDonalds Shift Leader
McDonald's-Dallas, TX
June 2021 to May 2023
Leading a team of employees, coach and empower your crew to bring their best and accomplish all shift work. Ensuring all standards are met, monitor operations, reallocate resources and solve operational problems.
Amazon Delivery Driver
Amazon Warehouse-Balch Springs, TX
February 2022 to October 2022
Driving packages to designated locations using an itinerary map for 10 plus a hours a day 4 days a week across the metroplex.
Customer Support Specialist Part Time
Asurion-Dallas, TX
July 2017 to February 2022
Answering calls related to damaged equipment or apparel assisting customer with checkout process via the website handling all calls related to returns and shipping as well as helping the customer address any concern regarding purchasing any items from the store Chewy Fulfillment Associate
Chewy-Grand Prairie, TX
December 2020 to November 2021
Double walkie machine cherry picker, cherry picker on move xx truck loader, box packer, packing items in boxes.
Amazon Fulfillment Associate
Amazon Warehouse-Dallas, TX
July 2020 to October 2020
Packing, sorting and stowing
Shift Manager
McDonald's-Longview, TX
August 2014 to July 2017
Cook all foods. Dishwasher at times and would make sure all areas in kitchen was clean for safety and store policy. I would also prep food at times.
Sr. Communications Specialist
s4 Communications-Longview, TX
October 2009 to September 2014
Hard cold calling outbound sales
Education
High school diploma
Longview High School - Longview, TX
August 2005 to June 2009
Skills
• Customer relationship management
• Upselling (5 years)
• Call center
• Cold calling (5 years)
• Negotiation (5 years)
• Heavy lifting
• Customer service (5 years)
• Inside sales
• Telemarketing (5 years)
• Expert
• Customer support (6 years)
• Cherry picker (1 year)
• Customer satisfaction (5 years)
• Presentation Skills
• Driving
• Communication skills
• Customer retention (6 years)
• Delivery driver experience
• CRM software
• Warehouse experience (3 years)
• Outbound Sales (5 years)
• English
• Sales Management (5 years)
• Direct sales (5 years)
• B2B sales
• Shift management
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