Project Coordinator Management

Regina Reilly

Tucson, AZ 424-***-**** *************@*****.***

Experience:

Engie Impact – https://www.engieimpact.com

IT PMO Project Coordinator June 2022 – August 2023 – Remote Maintain and drive active participation in the project management systems to ensure data is up to date and accurate; Follow-up with project managers and project team members to gather data and status; Monitor all projects to ensure schedules and deadlines remain on track; Schedule PMO reviews and project post-mortem reviews; Capture and document decisions and learnings for distribution; Create reports for project evaluation, audit, and management review via Excel and Smartsheets/Resource Management; Identify and escalate risks to a manager or appropriate delegate; Identify recommendations for process improvements and other duties as assigned; Software: All MS products, Teams, O365, Excel, SharePoint, Convergence, AHA, Smartsheet & Resource Management/10000 FT, ServiceNow.

Information Technology Partners - https://www.itpnet.com IT Project Coordinator August 2021 – May 2022 – Burbank, CA Assist in coordination of multiple information technology projects that identify project goals, write project charters, scope and coordinate projects, set timelines and schedules, collaborate with various teams, track progress of projects, minor budgets, and report results and progress toward objectives. Review and submit client project contracts/charters; Procure and track all project hardware/software components necessary for completion of projects. Assist Help Desk Team with administrative tasks related to Managed Services Agreements/Network Monitoring. Software: All MS products, O365, Excel, PowerPoint, SharePoint, and DropBox.

FedEx Freight - https://www.fedex.com

Service Center Support April 2020 – August 2021– Sun Valley, CA Commercial Freight Appointment Setting; Customer Service; Requires superior verbal and written communication skills; Patience; Highly skilled listener; Empathy; Adaptability; Time Management; Attentiveness. Software: PC desktop to include all MS products, ACCOPS – All freight processing, iSPi – Billing Functionality.

New Box Solutions - https://www.newboxsolutions.com/ Field Operations Coordinator - September 2017 – March 2020 – Van Nuys, CA Manage Cinema Grade Projectors for MFG & Client Contract Administration; Manage Screening Room Maintenance Program for Major Studios and private screening rooms; Resource Management supplying Projectionists for client screenings and special events; White glove service supporting front line escalation for private screening rooms and studios projectors. Software: Macintosh desktop to include all MS products, QuickBooks, Sugar CRM, ConnectWise and Google Docs. ProForce Consulting - http://www.proforce.io

IT Project Management on assignment at Toyota Motor Sales, USA – July 2015 – August 2017 - Torrance, CA IT PMO Support – Finance and Incentive Software Rewrite, PMO Annual Budget Planning & Reporting – Contract Position. Software: MS Office Suite 2013 Cloud/Online (XLS, Word, Project, Outlook & PowerPoint), SharePoint, Articulate, Jira, Visio & Adobe Creative Cloud-Audition. Innovative Computing Systems - www.innovativecomp.com IT Project Management – 2014 – 2015 - Torrance, CA Network Infrastructure Design, Build, Rebuild, Desktop Imaging, IP Telephony & Security Projects Managed Services IT Client Services Manager - 2011 – 2014 - Torrance, CA Client Help Desk Management for Desktop Support to Network Infrastructure; Resource Management and White Glove Service

Managed Services IT Client Service Specialist - 2008 – 2011 - Incline Village, NV from 2008 to 2010 & office relocated to Torrance, CA in 2010)

Software: ConnectWise, MS Office Suite 2013 (Windows7), Excel, Word, Project, Outlook, PowerPoint, iManage, ShoreTel VOIP, SharePoint & Visio.

Education:

1997 – 1999 Elgin Community College Elgin, IL – Business – General Education 2014 - CAPM – Certification Training via Siasoft SDLC PM Skills Class 2023 – COURSERA Project Management CertifIcation

Interests include skiing, hiking, mountain biking, rollerblading, volleyball, gardening, reading, computers & traveling. I enjoy learning new things and thrive on challenge. REFERENCES UPON REQUEST