High School Sales Associate
Resume:
Mercedes C. Wilson
************@*****.*** 302-***-****
West Forsyth High School
Hollins University
B.A in Creative Writing and Communication Studies
GPA: 3.66
Honors: Deans List 2021-2022, 2022-2023, 2023-2024, 2024-2025 Study Abroad: CEA CAPA Study Abroad in London, Fall 2023 Developed strong cross-cultural communication skills by engaging with diverse communities and organizations in London.
Global Ambassador for the program
Created video content to promote study abroad opportunities, enhancing the program’s outreach.
Senior Creative Portfolio
A comprehensive project showcasing original writing, research, and storytelling, developed over the course of my senior year to highlight creativity and analytical skills. June 2021
Expected May
2025
Education
Address:
1951 Eastchester Drive. Unit D., High Point NC, 27265 Experience
Alumni Ambassador at CEA CAPA Education Abroad January 2024- Global Ambassador for the study abroad program I participated in May 2025 Reach out to different students who are interested in study abroad Answer any question students may have about studying abroad in London Organized campus events to increase interest in international education Global Ambassador at CEA CAPA Education Abroad-London September- Represented the program as an abroad student in London December 2023 Crafted different videos to represent program
Talked about the different opportunities and skills I gained abroad Internship at United Way of Forsyth County January 2023 Interned for a housing matters initiative at a non-profit organization Tasked with developing a policy for hospitals on discharging homeless patients from their establishments.
Strengthened legal research, policy development, and professional writing skills Conducted in-depth legal research and analysis on hospital discharge policies for homeless patients, addressing legal, ethical, and healthcare regulations. Teaching Assistant at Centers for Exceptional Children Provide support in both typical and special needs classrooms at a Therapeutic Child Development Center
Develop lesson plans and assist with classroom activities Collaborate with teachers to ensure smooth daily operations Work one-on-one with special needs children, providing individualized support to enhance their learning and social development
June 2023-
Present
Sales Associate at Express Clothing
Resolve customer complaints and ensure a positive shopping experience Maintain store cleanliness, organize inventory, and assist with stock management Handle customer inquiries, returns, and POS transactions Oversee store displays and assist with order placement and audits May 2022-
March 2025
Mercedes C. Wilson
************@*****.*** 302-***-****
Experience
Student Worker at the Office of Diversity, Equity and Inclusion at Hollins University
September 2021-
May 2025
Worked independently and efficiently
Develop programs and organize future programs
Prioritized responsibilities in order to meet deadlines and complete work successfully Sales Associate at American Eagle Outfitters August 2020- Resolved customer complaints and inquiries. January 2021 Managed inventory and conducted audits.
Maintained organization and cleanliness of the store. Delivered exceptional customer experiences.
Legal & Analytical Skills
Legal Research
Policy Development
Professional Writing
Education & Child Advocacy
Early Childhood Education
Special Needs Support
Classroom Management
Child Advocacy
Skills
Technical Skills
Microsoft Office Suite (Word, Excel,
PowerPoint)
Merchandising & Sales Strategy
Interpersonal & Leadership Skills
Effective Communication
Conflict Resolution
Team Collaboration
Adaptability in Diverse Environments
2
Awards & Scholarships
Alumnae Legacy Scholarship - Hollins University
Cum Laude - Hollins University
Hollins Recognition Award - Hollins University
Creative Talent Award - Hollins University
Morning Star Scholarship - Hollins University
Study Abroad Scholarship - Hollins University
Last Doller Grant Scholarship- Crosby Scholars
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