Continuous Improvement Process Engineer

TOOLS /

TECHNOLOGIES

CONTACT

SKILLS

626-***-****

*****************@*****.***

West Covina, CA 91791

Continuous Improvement

Problem Solving

Critical Thinking

Strategic Planning

Technical Documentation

JENNIFER JILL ISLES

WORK EXPERIENCE

EDUCATION

PROFILE

A dynamic and analytical engineer leveraging expertise in process optimization, quality assurance, and root cause analysis to drive continuous improvement, enhance product reliability, and reduce operational inefficiencies.

CRAFT Remote 2022 - PRESENT

Process and Quality Engineer

XICATO Laguna, Philippines (Remote) 2016 - PRESENT Process Engineer

TOSHIBA Laguna, Philippines 2011 - 2016

Data and Failure Analysis Engineer

Ensures incoming material quality through close collaboration with suppliers, reviewing inspection reports and PPAP submissions. Manages the full lifecycle of customer RMA claims, from initial receipt to final disposition.

Prepares and organizes all necessary documentation to meet customer PPAP requirements.

Develops and implements data monitoring solutions using Zoho Creator, providing seamless tracking from raw materials to finished products.

Maintains strict control over approved drawings, work procedures, and standard forms, managing their revisions from obsolete to active status.

Utilizes statistical analysis to interpret yield and test data, presenting insights through reports and dashboards, and collaborating with teams to enhance processes and throughput.

Assists production teams in critical situations requiring fine-tuning of tester settings, precise adjustment of phosphor and silicon material ratios, and modification of test specifications.

Analyzed test results to identify performance patterns and deviations. Led component-level failure analysis and simulations to determine root causes and implement corrective actions.

Managed team operations to achieve departmental goals. Bachelor of Science in Industrial Engineering 2002 - 2006 Mapua University (Mapua Institute of Technology)

Manila, Philippines

Statistical Software:

JMP, Excel Analysis Tool,

Minitab

Data Visualization Tools:

Spotfire, Excel, Power BI

QMS Software: Zoho,

Arena

Spreadsheet Software:

Excel, Google Sheet

Programming Language:

Zoho Deluge, SQL,

JavaScript

FUJITSU Laguna, Philippines 2006 - 2011

Process Engineer

Improved machine performance and efficiency through software evaluations.

Created essential documentation for work procedures and production standards.

Ensured stable operations by using statistical methods to monitor and control test measurements.

Contact this candidate