Supply Chain Customer Service

Pratishtha Singh Email: *****************@*****.***

Mobile: 737-***-**** LinkedIn: https://www.linkedin.com/in/pratishtha-singh-a95a03148 Coppell, TX

PROFESSIONAL SUMMARY

Results-driven supply planner with 5+ years of experience in inventory management and logistics. Skilled in optimizing supply chains and ensuring timely delivery of critical medical supplies. Adept at cross-functional collaboration, data analysis, and process improvement to drive efficiency and cost savings. EDUCATION

SPJIMR, Mumbai Post Graduate Diploma in Management Pursuing Coursework: Planned specialization in Supply Chain Management and Operations KIET, Ghaziabad, India Bachelor of Tech. in Mechanical Engineering May 2018 Govt. Polytechnic Faizabad, India Diploma in Mechanical Engineering - Production May 2015 WORK EXPERIENCE

Becton Dickinson Pvt. Ltd, India Sr. Executive in Supply Planning March 2019 – April 2024

• Planned and maintained daily Supply Chain operations in multiple functional areas such as materials, production, inventory, logistics, customer service, and demand management.

• Identify potential supply chain failures as part of the planning process and mitigate associated risks.

• Maintain Master Production Schedule (MPS) for manufacturing plants by understanding replenishment demand and factoring in various constraints like plant capacity, inventory targets, production volume variance, distribution cost etc. to ensure high levels of customer service by minimizing backorders and maximizing line fill rates.

• Managed Master Data Setup in SAP APO/SCM as per the guidelines issued from the Everest/System Core Team to suit the business scenarios for the assigned portfolios

• Analysed and interpreted Key Performance Indicators to identify areas for improvement and action plans

• Analysed demand forecasts to reduce overstock

• Collaborated with cross-functional teams to streamline procurement processes.

• Negotiate contracts with vendors for on time delivery of consignment. DSM Sugar, India Graduate Engineer Trainee Feb 2018 – March 2019

• Oversaw daily inventory operations, maintaining accuracy in stock levels.

• During my tenure of work actively introduce SCM by TQM implementation

• Learned and implemented SAP by creating PO and P Req & inventory control procedures and systems. PROJECTS

• Applied Economics: In-depth analysis on Macro and microeconomics of automotive industry.

• Applied Economics: Impact of US China Trade war on global economy.

• Finance: Financial ratios analysis of 2 leading gemstone companies of India

• SAE INDIA SUPRA 2016: Designing, fabrication and marketing of a student F1 car. Podium finish in business and marketing presentation.

SKILLS

• Inventory management

• Supply chain optimization

• Data analysis and forecasting

• SAP - MRP and ECC

• Vendor relationship management

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