Operations Manager Project
Resume:
BD CREATIVE
T A M M Y
W I L L I A M S
Quality Focused Operations Leader
****************@*****.***
LinkedIn Profile
Rocky Mount, NC 27803
PROFESSIONAL PROFILE
Results-driven Operations Manager with expansive manufacturing experience. Quality mindset with a specialization in streamlining processes, enhancing efficiency, and alleviating customer concerns. Demonstrated success in leading high performing teams that drive operation improvements and increased productivity. High-energy, collaborative personality that injects positive culture and fosters continuous improvement. Joyner & Sons Tree Service 04/2021 – Present
Project Manager (Volunteer)
Manage and monitor projects through resource review, budget, timeline, staff, and equipment to control risk and mitigate issues for tree service.
• Lead and guide team to ensure quality of standards to customers.
• Plan and execute projects to meet time requirements.
• Communicate with customers and mitigate concerns. Cummins 01/2023 – 02/2025
Operations Manager
Successfully managed operations, quality, and 40+ employees in manufacturing environment. Helped develop and mentor team through empowerment, coaching, and performance feedback. Scheduled work assignments, production focus, and quality corrective actions.
• Reduced scrape wire harnesses by 20% after implementing a two- clamp fir tree, reducing risk of wire getting caught in production.
• Drove the “Build It Like You Own It” program by revamping production process utilizing additional quality check steps to reduce the number of missed rings on pistons by over 30%.
• Was trusted member of start-up teams on any new equipment, control plans, or advanced studies such as PFEMA, TOOLSNET, Tonichi tooling, and Bolt Torque clamp study.
Merek Pharmaceuticals
Team Lead / Operations Technician 07/2017 – 01/2023 Lead and provided direction for team to achieve operations goals. Managed performance process and resolved conflicts. Operated machinery, changed components, and managed product deviations.
• Trained three operators in GMP standards.
• Created New Hire training manual
• Initiated batch record change overs for product dosage changes. M.S., Master of Science
Business Administration
NC Wesleyan University,
Rocky Mount, NC
May 2024
B.A., Bachelor of Science,
Business Administration
NC Wesleyan University,
Rocky Mount, NC
May 2022
National Society of
Leadership and Success
April 2024
CONTACT
SKILLS
EDUCATION
ISO 9001
Six Sigma Yellow Belt
CMES and SAP Expert
Solutions Creator
Leadership Mentoring
PROFESSIONAL EXPERIENCE
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