Customer Service Data Entry

Cheryl A. Nickelson

***** ****** **** **, ** PASO TX 79936, 915-***-**** ********@*****.***

Objective I am looking to join a growing company where I can apply my professionalism and compassion.

Experience

Honor Care Professionals

Care Pro

Sept. 2024 - Present

Maintain the independence of seniors with one on one care; personal grooming, medication reminder; running errands; housekeeping, meal prep and many more duties to help the client stay in their home.

Caring Senior Services

Master Caregiver

July 2023 –April 2024

Maintain the independence of seniors with one-on-one care

Grooming; meal prep; light housekeeping; run errands/appointments. work with Alzheimer dementia clients to help redirect thoughts and activities.

Funeral Home Assistant

La Paz Funeral Home

November 2022 – April 2023

Accounts receivable/payable

Completes various funeral and files accurately for compliance with TFSC

Supports local management to ensure contracts completed in a timely manner. Assists with Funeral Services as needed.

Office tasks: Answer phones, data entry, take appointments as needed, receive deliveries, make copies, scan, fax, and fold documents.

Maintains a welcoming clean facility.

Knowledge of computers, MS Office. Email, internet, and basic office equipment.

Administrative/Sales Receptionist

Hyundai of El Paso

March 2022 to November 2022

Answer and Transfer calls.

Receive all types of payment forms for purchase of vehicles.

Receive and process license plates and vehicle registrations.

Multi-task variety of other duties including entering gas invoices, Recording customer names and license plates on spreadsheet Record all payments on spreadsheets.

Enter information for making receipts on the Dealertrack program. Trained to use the UTA checking system and more.

Caregiver

Home Instead Senior Care

August 2021 to February 2022 In-home caregiver

PRO-CASHIER

FEB 2019- August 2021 HOME DEPOT EL PASO, TX Customer Service and Sales

Cashier

Sep 2012-August 2018 Menards, Iowa City, IA Customer Service and Sales

Customer Service Manager

July 2009-Sep 2012 Wal-Mart, Iowa City, IA

Started as Cashier/Customer service and worked up to Customer Service Manager Managed up to 40 other employees including cashiers and customer service

Marketing Services Assistant

June 2005-May 2011 Bankers Advertising Company, Iowa City, IA

Marketing Department Administration

Data entry, customer service, proof reading

Trained to use the Kewill/Javelin shipping system

Lab Technician

Apr 2003-June 2005 Siouxland Ophthalmic Lab, Iowa City, IA

Finishing and polishing of eyeglass lenses

Sunday Shipping Supervisor

Jan 2003-Apr 2003 Roberts Dairy, Iowa City, IA

Bacteria and antibiotic quality control, sterilize silos, control truck throughput Independent control of Sunday shipping

Sanitation technician

May 2002- Jan. 2003 Johnson County Refuse, North Liberty, IA Drove Truck, recyclables and refuse recovery

Assistant Safety Coordinator and Carpenter

June 1996-Nov. 2001 UBCJA Carpenters local #217 Fremont, CA

Footing, Foundations, and seismic retrofitting of high rise buildings

Ensure OSHA safety standards of earthquake prone jobs

Education

Mary B. Perry High School, Camarillo, CA

1971-1974

High School Diploma

Interests

Through years of compassionate service to others and parenting, I have found

that I am interested in continuing to serve others.

References References are available on request

Contact this candidate