Customer Service High School

Shannoy Williams

Maybole District, Ginger Hill P.O, St. Elizabeth, Jamaica

****************@*****.*** 876-***-****

Skills

●Time management

●Active listening

●Interpersonal communication

●Computer literacy

Education

St. Elizabeth Technical High School, St. Elizabeth, Jamaica

High School Diploma 2018 – 2025

●Subjects: Mathematics, English, Principles of Business, Food Nutrition and Health, Information Technology, Caribbean Studies, Entrepreneurship, Physical Education

Work Experience

Tuck Shop Assistant – RIU Montego Bay, St. James

April 2024 – September 2024

●Assisted in daily operations of the tuck shop including stocking, customer service, and handling cash transactions.

●Developed communication and organizational skills in a fast-paced hospitality environment.

Student Intern – Waterloo Guesthouse, Black River, St. Elizabeth

January 2023

●Completed school-based work experience, supporting the team with clerical and customer service tasks.

●Gained exposure to hospitality standards and teamwork in a guest services setting.

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