Salesforce Developer Senior

Pragyat Rana

Salesforce Developer

***************@*****.*** +1-443-***-**** Rosedale, MD, 21237 GC Holder LinkedIn Summary

•Results-driven Senior Salesforce Developer with 5+ years of experience designing and implementing scalable, high- performance Salesforce solutions across healthcare, finance, and enterprise CRM ecosystems.

•Adept at Salesforce Health Cloud, Sales Cloud, Service Cloud, and Experience Cloud, with expertise in Apex, Lightning Web Components (LWC), OmniStudio, and API integrations.

•Strong background in CRM customization, workflow automation, data migration, and DevOps, ensuring secure, compliant, and optimized business processes. Experienced in Agile methodologies, collaborating with cross-functional teams to deliver enterprise-level solutions that drive efficiency and business growth. Skills

Platforms & Clouds: Salesforce Sales, Salesforce Service, Salesforce Marketing, Salesforce Experience Clouds Languages: Apex, JavaScript, HTML, CSS, SOQL, SOSL, XML Declarative Tools: Process Builder, Approval Processes, Flows, Workflow Rules, Validations, Lightning App Builder Development: Lightning Web Components (LWC), Aura Components, Visualforce Pages, Apex Classes/Controllers, Apex Triggers, Asynchronous Apex, Batch Classes, Test Classes, SOQL Optimization Business & IT Strategy: Process Automation, Business Analysis, CRM Optimization, Compliance (HIPAA, Financial Regulations), Data-Driven Decision Making

Data Management: Salesforce Data Loader, Oracle, SQL Databases, Sandbox & Production Environments, Data Modeling Integration Expertise: REST API, SOAP API, Salesforce REST API, Workbench, Postman Security & Deployment: Profiles, Roles, Security Model, Deployment Processes Version Control: Git, GitHub, Bitbucket, Copado

Tracking & Collaboration Tools: Jira, Miro, Slack, Confluence, Reports & Dashboards Methodologies & Other Tools: Agile, Scrum, Salesforce Development Life Cycle (SDLC), Object-Oriented Programming (OOP) Principles, Adobe Photoshop, Microsoft Teams, Zoom, Trello Professional Experience

Senior Salesforce Developer, CVS Health May 2024 – present Remote, MD

•Engineered customized patient care management workflows in Salesforce Health Cloud, streamlining care plans, health timelines, and assessments to enhance patient tracking and engagement.

•Implemented advanced OmniStudio solutions, configuring FlexCards and OmniScripts to automate healthcare processes, cutting down manual work by 30%.

•Synchronized Salesforce Data Cloud with external FHIR-compliant systems, ensuring secure data ingestion while upholding HIPAA compliance.

•Developed scalable Lightning Web Components (LWC) and Aura Components, refining Field Service Lightning (FSL) scheduler for real-time patient visit coordination.

•Executed CI/CD pipelines with Git, AutoRABIT, and Jenkins, reducing deployment failures by 40% & boosting release efficiency.

•Authored Apex triggers, batch classes, and Visualforce pages, reinforcing Health Cloud functionalities for optimized data processing and automation.

•Integrated REST/SOAP APIs with third-party EHR and claims management platforms, streamlining data exchange and reducing API failures by 25%.

•Refactored Salesforce logic to optimize SOQL/SOSL queries, improving system scalability and adherence to governor limits.

•Facilitated data migration initiatives using Salesforce Data Loader, Oracle, and SQL databases, preserving data accuracy across Health Cloud deployments.

Senior Salesforce Developer, Elixir Solutions Sep 2023 – Apr 2024 Remote, NC

•Devised Salesforce solutions with Process Builder, Flow, and Apex, optimizing workflows within Sales Cloud and Service Cloud to automate business processes.

•Crafted customized CRM functionalities, including client portals, case management, and claims processing, leveraging LWC and Apex controllers to elevate customer engagement.

•Orchestrated Salesforce integrations with third-party systems via REST/SOAP APIs, Workbench, MuleSoft, and Postman, ensuring secure and seamless data exchange.

•Streamlined complex workflows using approval processes, Apex triggers, and validation rules, reducing manual effort by 40%.

•Constructed dynamic reports and dashboards with Salesforce Reports & Dashboards, SOQL, and Data Cloud, improving KPI tracking and operational insights.

•Enhanced CRM performance through SOQL tuning, asynchronous Apex (Batch & Queueable), and governor limit management, achieving 30% faster data retrieval.

•Programmed LWC and Visualforce pages, optimizing UI performance and user experience, cutting page load times by 25%.

•Deployed Salesforce applications using Git, Bitbucket, and Copado, ensuring efficient CI/CD processes & deployment stability.

•Instructed end-users and technical teams, conducting Salesforce training sessions focused on Health Cloud, Sales Cloud, and Service Cloud best practices.

Senior Salesforce Developer, Teledoc Health Mar 2021 – Apr 2023 Remote, IL

•Pioneered the development of an Expert Medical Service case management system, embedding HIPAA-compliant workflows with Salesforce Health Cloud, Apex, and LWC.

•Formulated robust Apex classes, Visualforce pages, and batch processing scripts, reinforcing Force applications with high- performance automation.

•Interfaced Salesforce CRM with a cloud-based banking platform, leveraging REST/SOAP APIs, OAuth authentication, and third-party payment gateways, resulting in a 35% UI efficiency boost.

•Translated business needs into technical specifications, aligning with stakeholders to deploy Salesforce solutions using declarative tools, Apex triggers, and Flow.

•Integrated DocuSign, MuleSoft, AWS, and Informatica, guaranteeing automated document handling, seamless data exchange, and API-driven workflows.

•Enforced Salesforce security protocols by configuring profiles, roles, permission sets, sharing rules, and field-level security for compliance.

•Transferred extensive data sets from external applications to Salesforce via Data Loader and Informatica, reaching 99.8% data accuracy.

•Optimized Salesforce performance by applying SOQL/SOSL query enhancements, indexing strategies, and governor limit controls, cutting query execution time by 40%.

•Devised Lightning Web Components (LWC) and Aura Components to enhance custom UI experiences, improving efficiency in case and claim management.

•Automated Salesforce deployments through Git, Bitbucket, AutoRABIT, and Jenkins, reducing deployment failures and increasing release efficiency by 50%.

•Contributed to Agile methodologies, participating in Scrum ceremonies, sprint planning, and backlog grooming to accelerate feature delivery.

Salesforce Developer, IBM Aug 2019 – Jan 2021 Armonk, NY

•Architected and deployed Salesforce solutions for case management, leveraging Sales Cloud, Service Cloud, Apex, and LWC to enhance internal and external operations.

•Engineered API-driven integrations with AWS, GitHub, and Microsoft Dynamics, utilizing REST/SOAP APIs, OAuth authentication, and middleware tools for seamless data synchronization.

•Administered CRM enhancements by configuring Flows, Process Builder, Validation Rules, and Custom Objects, leading to a 30% improvement in data management efficiency.

•Assembled customer-facing applications using Apex, LWC, and Visualforce, ensuring a refined and engaging user interface.

•Synchronized Salesforce with third-party platforms to maintain data consistency, improve operational efficiency, and automate workflows through API solutions.

•Directed data migration projects, using Informatica, Data Loader, and ETL strategies, to ensure seamless transitions from legacy systems to Salesforce.

•Enhanced Salesforce query performance by leveraging SOQL/SOSL optimizations, batch processing, and indexing strategies, reducing query execution time by 40%.

•Supervised version control & deployments via GitHub, Bitbucket, & Salesforce DevOps tools, ensuring error-free CI/CD pipeline.

•Contributed to Agile development, engaging in sprint planning, backlog refinement, & code reviews to drive iterative improvements.

Education

Bachelor in Business Administration, Tribhuvan University 2002 – 2006 Kathmandu, Nepal Certificates

Salesforce Certified Platform Developer I

Salesforce Certified Agentforce Specialist

Salesforce Certified AI Associate

Contact this candidate