Project Management Vendor
Resume:
Eric W. Van Atta, PMP
Bells, TN 38006
**********@*******.***
Senior-level manager with over 20 years of business management experience with a key emphasis in areas of vendor management, telecommunications, sourcing, contract operations, and project management.
CORE QUALIFICATIONS
Coordinate efforts between external vendors and internal stakeholders to deliver quality products and services.
Experienced in directing, coordinating, and assisting project activities with department team members, contractors, vendors, and peers. Result-driven with a cost-focused mindset.
Adept at initiating, planning, executing, monitoring, controlling, and closing multiple vendor projects on time and under budget.
Execute contract creation, review, negotiation, and management for SOWs, RFPs, and SLAs.
Successful at holding strategic groups accountable for work to be done in a timely fashion, fostering the growth of key relationships.
PROFESSIONAL EXPERIENCE
Hitachi Energy, Alamo, TN Nov 2022 – Present
Project Procurement - Buyer
Prepare and implement procurement plans and schedules for distribution electric power components/transformers, and as required, lead and coordinate efforts of a project team. Request supplier quotations, coordinating with technical or material management specialists to ensure proper communication of requirements.
Negotiate agreements with suppliers to obtain the best terms and conditions for the company. Issue purchase orders and supplements in accordance with established policies and procedures.
Enforce terms and conditions of purchase orders and compliance with legal requirements and company policy. Resolve non-conformance issues, back-charges, and claims in a timely manner to minimize the company’s exposure.
Develop long-term continuous improvement supply management agreements with suppliers. Evaluate and make recommendations regarding the introduction of advanced procurement technologies and other measures to achieve operating efficiencies and increase customer satisfaction.
CenturyLink - Lumen - brightspeed, Columbus, OH - Remote Mar 2015 – Nov 2022
Senior Vendor Manager
Provide third-party oversite and project management expertise for strategic vendor relationships in telecommunications Customer Assurance Organizations to include compliance of various metrics, SLAs, and cost reduction project initiatives
Tasked with security oversight with vendors and help resolve outage-related issues.
Manage vendors, primarily providing contractors for both offshore and onshore work.
Negotiate SOW and MSA contracts while reviewing bids for offshore leased labor.
Initiate and lead special projects to reduce costs while maintaining and obtaining quality workers for contracting temp-to-hire and permanent placement opportunities.
Successfully implement software project moves for offshore vendors accessed in VDI.
FedEx Services, Memphis, TN Nov 2013 – Mar 2015
Procurement Officer
Responsible for the creation of purchase orders, invoice reconciliation resolution, and auditing of the workforce, temp services, and IT vendors. Managed a new app billing project.
Created contracts and amendments and drove process updates for a new organization.
Given Bravo Zulu recognition for strategic sourcing work done above expectations.
Subject Matter Expert (SME) called upon to provide leadership advisement and helped drive a process mapping project for work between departments in the organization.
Ancestry.com, Provo, UT Jul 2011 – Apr 2013
Offshore Vendor Manager
Visited and managed international vendors for many rolling global genealogy transcription projects. Team lead for the indexing department
Worked with vendors on numerous projects yearly while making certain they were delivered on time and under budget for all department category work
Designed a supplier bidding platform for a more competitive business environment
Lead for vendor project status meetings to help minimize the risk of delays
McKesson, Memphis, TN Jul 2010 – July 2011
Project Manager
Coordinated the management of a $135M construction project, the largest in the history of the Fortune 20 healthcare company. Merged two centers into one, built from the ground up.
Tracked MS Project schedule and Profit & Loss (P&L) updates as requested by program/accounting managers
Responsible for successful weekly project/financial meetings and workstream progress updates on WBS elements
As a member of the PMO, was responsible for updating executives via presentations at monthly Steering Committee meetings on the overall current project status
Fujitsu, Memphis, TN Dec 2004 – Jul 2008
Service Vendor Manager
Managed contact center vendors. Audited sites, met with representatives, and executed QBRs. Managed KPIs, metrics, and ASP training and benchmarking programs.
Provided business analysis utilizing various call center metrics to include average handle times, abandon rates, escalation percentages, and evaluating scorecards
Approved invoices and created monthly staff forecasting and performance reports. Analyzed business performance on daily calls and weekly/quarterly QBR meetings
Project managed a vendor migration from a nearshore vendor to an offshore vendor. Resulting in $1M in savings annually. Created RFPs and managed bids and responses
Nextlink - XO Communications, Memphis, TN Dec 1999 – Mar 2004
Provisioning Supervisor/Circuit Design Engineer
Led a 12-member telecommunications team that completed service requests for circuits. Analyzed and designed complex circuits for installation services.
Prepared guidelines for the service delivery center to coordinate efforts between order processing and circuit design groups. Escalated orders for timely resolution
Envisioned plan to place circuit orders through LEC on unbundled vs. special access telecom circuits. The project resulted in saving the company $120K annually
Successfully completed the re-groom project by auditing all corporate telecom loop records. This resulted in additional circuit capacity which saved over $250K annually
EDUCATION
Project Management Professional (PMP)
Certified through Project Management Institute (PMI)
Master of Science in Computer Information Systems; Accountancy
The University of Phoenix Online
Bachelor of Arts in Business Administration
Wittenberg University, Springfield, OH – Graduated with Distinction
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