Customer Service Sales Representative
Resume:
MICHAEL MERRITT
m
Austin, Tx 78751
PROFILE
Dedicated Sales Rep with 12 years of experience combining management and
customer service expertise in quality and training management call centers.
Looking for a position as a sales representative in a fast growing company.
EXPERIENCE
CSR Phone Rep, E Communication Advantage, Austin, TX January 2006 to
Present
Contact businesses or private individuals by telephone in order to
solicit sales for goods or services, or to request donations for
charitable causes.
Deliver prepared sales talks, reading from scripts that describe
products or services, in order to persuade potential customers to
purchase a product or service or to make a donation.
Explain products or services and prices, and answer questions
from customers.
Adjust sales scripts to better target the needs and interests of
specific individuals.
Schedule appointments for sales representatives to meet with
prospective
customers or for customers to attend sales presentations.
Conduct client or market surveys in order to obtain information
about
potential customers.
Assistant Manager, Bird Bird Biscuit April 2022-2024
was to open and closed the store.
Train new employees and provide excellent customer service.
manage shifts to insure that the company meet its goals and kept
the line time down. answered phones, multitask front of house
and back of house. manage orders and finances.
Guest Service, Bird Bird Biscuit, April 2021-January 2024
To make guests at are establishment feel welcome. am considered the
ambassador for the restaurant. was a night shift lead as well. also received
about 150 five star reviews a month on Google
Quality/Training Manager, CDG Management January 2003- January 2006
Monitor performance in quality control systems to ensure
effectiveness and efficiency.
Stop production if serious product defects are present.
Analyze quality control test results and provide feedback and
interpretation to production management or staff.
Contact this candidate