Customer Service Part-Time
Resume:
Anne Mutambayi
*************@*****.***
Profile summary
Diligent and hardworking individual seeking a full-time or part-time position, as Pharmacy Assistant, where I can use my customer service and interpersonal skills. With strong attention to detail, organizational skills, and dedication to maintaining a clean and sanitary environment I am eager to contribute to an encouraging team environment. Skills
● Customer Services: Communication and time management.
● Computer Skill: Advance in computer system and Microsoft Excel, Outlook and Word.
● Language: Fluent in English and French.
● Problem Solving: develop a new method in sanitizing equipment.
● Teamwork Skill: Working with a group of 6 or more people and assisting with the project.
● Kroll Experience and Answering Calls
● Attending to the Patient on the Front Desk and Keeping the Companies Work Experience
Pharmacy Assistant: (Practicum) (Fort Road Pharmacy) 18 Feb 2025, 5823 132 Avenue
● Kroll Experience and Answering Calls
● Maintained Pharmacy prescriptions of the patients, inventories, in digital systems as well as physical files.
● Assisted Pharmacist and Pharmacy technician in conducting smooth and regular pharmaceutical operations.
● Attended calls, and communicated with clients, and doctors over email and fax.
● Compounding. drugs and making prescriptions ready for dispense under the guidance of the Pharmacist.
● Making drug dosage adjustments according to available stock at the pharmacy.
● Used electronic scanners to identify the price of the merchandise. Community Health Support - Mayukwayukwa Clinic One - Zambia Jun 2022 - Aug 2023
● Developed and delivered educational workshops on topics such as early marriages, STIs, and drug awareness to youth.
● Assisted in organizing community events to raise awareness and promote education on important health and social issues.
● Engaged with youth within the community, answering questions and providing resources to support their understanding of various topics.
Phone Sim Card Seller - Airtel Company, Zambia Nov 2021 - June 2022
● Engaged with customers to understand their mobile communication needs and recommended appropriate SIM card plans.
● Conducted sales transactions efficiently, processed SIM card activations, and ensured accurate customer account information.
● Stayed updated on the latest mobile technologies and communicated product features and benefits to customers
Youth Work Exposure - Action For Healthy Communities, Edmonton Jan 2025 - Mar 2025
● Supported the youth facilitator in coordinating after-school STEM programs at two schools.
● Collaborated on planning and leading activities during sessions for students in grades three to six.
● Ensured all necessary materials are prepared and available for each session. Education/ Certificates
Pharmacy Assistant Diploma, June 2025,Heritage Colleg, Calgary AB High School Diploma, June 2024, Saint Joseph High School - Edmonton, AB Certificate in Business, Aug 2024
Action for health communities
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