Data Integrity Specialist

SHAMEKA POWELL

ATLANTA, GA 404-***-**** *************@*****.*** www.linkedin.com/in/shameka-powell-68209b136 CAREER PROFILE

Core competencies include Strategic Planning, Time Management, Quality Assurance, Quality Management, Deadline-Driven, Strong Attention to Detail, Problem Resolution, Excellent Communication, Analyzing Data, Analytical Thinking, Reporting Compliance, Regulatory Compliance, Standard Operating Procedures (SOP) compliance, Salesforce CRM, Claims Management, Data Integrity, SQL database queries, Corrective Action and Preventive Action (CAPA) implementation. EDUCATION

Eastern University– Philadelphia, PA

Master of Science in Data Analytics- Present

South Carolina State University – Orangeburg, SC

Bachelor of Science in Biology- May 2018

WORK EXPERIENCE

Data Integrity Specialist- Scan.com, Atlanta, GA August 2024- present

● Ensuring Diagnostic imaging reports match our database and records utilizing Ramsoft system

● Focusing on the quality of our information and ensuring 100% accuracy in the information we send out

● Sending out reports and updates to our clients in a timely manner Quality Specialist- CSL Plasma- Smyrna, GA August 2023- August 2024

● Reported compliance status data to operational quality management utilizing NextGen and Jaspersoft.

● Collaborated with center management in developing and implementing continuous improvement plans such as Corrective Action and Preventive Action (CAPA).

● Collaborated with the Assistant Manager of Quality to represent the center during internal and external audits, responded to questions and addressed quality concerns.

● Responsible for initiating, investigating, and closing Veeva reports through follow-up, to ensure appropriate corrective action was initiated, implemented, and effective.

Admissions Advisor- DeVry University- Naperville, IL April 2022-April 2023

● Recruited prospective students and presented information about the benefits of education while building relationships and utilizing Salesforce and Microsoft PowerBi CRM.

● Managed technical platforms such as Salesforce to complete the students' applications, strategic planning, and meeting sales goals.

● Assisted with strategic planning in advertising and executing recruitment events. Auto-Claims Associate- State Farm Insurance Company- Sandy Springs, GA July 2021-April 2022

● Utilized strong problem-solving skills to assess and resolve issues quickly, accurately, and efficiently.

● Received claims via Salesforce CRM and ensured prompt routing to other downstream teams while multi-tasking and managing technical platforms in a fast-paced call center environment.

● Maintained detailed records of all claim activities, including phone conversations, correspondence, and decisions. Medical Screener- Kedplasma- Tucker, GA June 2019- March 2021

● Performed finger-stick samples for assessing Hematocrit and Total protein levels.

● Utilized NextGen input and retrieved patient information in electronic health records systems following HIPAA and Standard Operating Procedures (SOPs).

● Demonstrated excellent communication skills when interacting with donors from different ethnic backgrounds.

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