Customer Service Administrative Support
Resume:
*************@*****.***
**** ******* ** **** ****** VA 22
485
Fluent in Chinese, English, and Urdu
Medical interpretation and translation
Virtual assistance and CRM systems
Administrative support and data
management
Strong organizational and time
management skills
Excellent interpersonal and cross-
cultural communication
Date of Birth : 01/08/1990
Marital Status : Married
Gender : Male
Urdu
English
Chinese
July 2018 - March 2023
March 2023 - March 2025
2018
SUFYAN QASIM
Fluent Chinese interpreter and customer service professional with over Seven years of experience in medical and virtual service environments. Adept at bridging language barriers, providing exceptional administrative and customer support, and ensuring smooth operations. Demonstrates cultural sensitivity, attention to detail, and a commitment to service excellence.
Assistant Manager + Chinese Interpreter
Zaib Medical Center
Interpreted medical terminology and communications between Chinese-speaking patients and staff.
Scheduled appointments, communicated treatment
instructions, and maintained accurate patient records. Supported administrative duties such as data entry, document filing, and patient coordination.
Virtual Customer Service Representative
Buggy TLC
Provided detailed product and service information to customers via virtual platforms.
Handled reservations, cancellations, and refund
processes in line with company protocols.
Maintained clear records of interactions and
contributed to management reporting.
Graduation
Nanjing Medical university
SKILLS
PERSONAL DETAILS
LANGUAGES
PROFESSIONAL SUMMARY
EXPERIENCE
EDUCATION
Contact this candidate