Customer Service High School

**/**** - **/**** **********

Popeyes Chicken, San Antonio, TX

Greeted customers, answered questions regarding food and beverage, as well as suggested special promotions.

Took the customers' order and repeated it for accuracy. Prepared the trays according to the customer's order. Made sure that the customers were satisfied with their food and service. Ensure that any discrepancies were immediately rectified. Kept work area clean and assisted with the cleaning of the dining area, bathrooms and kitchen.

08/2015 - 08/2016 Dishwasher

Church's Chicken, San Antonio, TX

Greeted customers and assisted them in finding merchandise. Kept a breast of current sales and promotions.

Recommended merchandise based on the customers needs and wants. Demonstrated merchandise and answered questions the customers had regarding certain products.

Assisted with stocking items on shelves and racks. Set-up displays to showcase discounted or new merchandise. Made sure aisles were clear of clutter and debris to ensure customer safety. Assisted the customers with their purchases.

Accepted cash and credit cards for purchases and assured accurate change was given.

03/2014 - 10/2014 CASHIER

Fallas, San Antonio, TX

Greeted customers entering establishments.

Received payment by cash, check, credit cards, or automatic debits. Issued receipts, refunds, credits, or change due to customers. Assisted customers by providing information and resolving their complaints. Answered questions regarding merchandise.

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Medical Assistant

1 Year at College or a Technical or Vocational School Southern Careers Institute, San Antonio, TX

LATOYA DOWDEN

San Antonio, TX

Phone: 210-***-****

Alt Phone: 210-***-****

Email: *************@*****.***

Objective

Currently seeking a customer service position.

Ability Summary

Excellent Customer Service Skills Able to work in a Fast-paced Environment Retail Sales / Cash Handling Experience Self-motivated and Goal Orientated Aptitude for Numbers and Math Organized and able to Multitask Prioritize Workflow for a Smooth Workflow Team Player / Product Knowledge Employment History

Education History

General High School Curriculum

High School Diploma

Westover High School, Fayetteville, NC

References Available on Request

Detailed References

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