Pharmacy Technician Customer Service
Resume:
Sherron Williams
Professional Summary
Dedicated Pharmacy Technician with proven expertise at Walmart, enhancing pharmacy productivity through effective workflow optimization and exceptional customer service. Skilled in prescription processing and HIPAA compliance, I foster positive patient relationships while ensuring accuracy and efficiency in all operations. Committed to maintaining a clean, organized environment that meets safety standards.
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Work History
WALMART, Walmart - Pharmacy Technician
76105
10/2010 - 02/2025
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Texas State Board of Pharmacy license
license 178684
**********@*****.***
Fort Worth, TX 76134
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Skills
Proficient troubleshooting abilities
Effective team collaboration
HIPAA compliance expertise
Workflow optimization
Insurance claims processing
Health insurance verification expertise
Prescription processing
Education
Dunbar
Fort Worth, TX
GED
Certifications
CPhT - Certified Pharmacy Technician
.
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