Customer Service Data Entry

Tammy “Lynn” Misenheimer

Phone: 336-***-****

Email: *****.****.**********@*****.***

Employment History

Customer Service Credit/Billing Dept, Consultant

**/**** – 01/2025 Alorica Goble/Remote

Proven track record in delivering exceptional customer service, resolving issues promptly, and ensuring customer satisfaction. Strong communication and problem-solving skills with a customer-centric approach. Recognized for maintaining positive relationships and contributing to a positive customer experience.

Hearing Consultant, Hearing Aid Specialists

01/2011 - 01/2017 TK Group Inc Cherry Valley, IL

Traveled nationwide as a Hearing Conservationist, ensuring companies remained compliant with OSHA regulations. TK Group facilitates this by offering the convenience of onsite mobile testing. I performed hearing tests, physical examinations for baseline shifts or STS (Standard Threshold Shift) and discussed appropriate next steps to address potential hearing changes. Account Manager, Environmental Director

01/2007 - 12/2010 Healthcare Services Inc Lexington, NC Healthcare Services is an outside contractor for nursing homes and hospitals throughout the US. I was given the freedom to run the building as necessary for a profitable account. I was given budgets for payroll as well as supplies. Never exceeding those budgets. I scheduled daily activities as well as special extended projects meeting state and health department requirements. I tracked usage for inventory purposes. Wrote plans of corrections for buildings with state findings insufficient. I hired, trained, coached staff. Maintaining staff stability that I was honored to work with.

Restaurant Manager, General and Operations Managers 03/2003 - 10/2006 Denny's Greensboro Greensboro, NC Assisted the general manager in all areas of 24-hour restaurant operations. I scheduled staff, handled inventory, placed orders, made daily bank deposits.

Corporate Payroll Assistant

10/1998 - 01/2003 Klaussner Furniture Asheboro, NC Assisted payroll for seventeen payroll clerks at 24 plants throughout North Carolina using the accounting program Kronos Timekeeper/AS 400. Also, processed vouchers for garnishments and mailed those to the appropriate agencies.

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