Customer Service

Gregory C. Bolden

**** *** ******* **** ***********, MD 20785

*************@*****.*** 202-***-**** (m)

Educational/Professional Summary

An accomplished high school graduate, excelling in engineering, science and mathematics studies. With strong time management and production skills, as well as physical dexterity and comprehensive skills. Able to work well with others and/or independently. Able to provide clear and accurate oral and written communication. Eager to adapt and gain experience.

Core Qualifications

●Office Automation

(hardware and software)

●Compliance User

●Customer Service

Decorum Detailer

Employment History

Crystal Clean Luxury Services Decorum Detailer 2020 - Present

Hyattsville, MD

Provide critical support in the services provided by this company.. This includes maintaining excellent interior and exterior decorum. Such as cleaning floors and carpeting, as well as, assisting the construction manager/mechanical engineer. Analys, document and report any/all inconsistencies or property violations to both company officials and property owners.

Big Lots Stores Customer Representative 2023

Largo, MD

Worked as team member to provide excellent customer service, maintain supplies and products inventory. Document quantity amounts and distribution. Able to use multiple payment methods, including credit cards, cashier checks, in-store apps and cash. Complete other duties as assigned.

Education

Herbert Flowers Senior High School Graduate 2024

Ardwick, MD

●Coll Career Financial Classes, Applied Sciences

●Mathematics with Geometry and Algebra Accelerated English, Biology and Drama.

Free State Challenge Academy Team Member

Gunpowder, MD

●Welcoming and helpful attitude toward guests and other team members

●Learn and adapt to current technology trends

●Resolve guest questions quickly and accurately

●Attention to detail and follow a multi-step processes

Accomplishments

●Academic Excellence – Mathematics

●Academic Excellence – Honor Roll

●US Department of Navy Fleet Week – Physical Fitness

References

•Mr. Jones, Case Manager

•Mrs. Rochanne Douglass, Business Owner

•Mrs. Monika Scott, Business Owner – 202-***-****

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