Global IT & Cybersecurity Executive Digital Transformation GDPR

Jaeha Lee

Madrid, Spain +34-684-***-***

***********@*****.***

https://www.linkedin.com/in/jaehalee717

Professional Summary

Transformative IT and Information Security Executive with 30+ years of global experience across multinational corporations.

Proven track record of leading strategic digital initiatives, cybersecurity programs, and regulatory compliance projects (GDPR/LGPD) in Europe, Latin America, and Asia. Demonstrated success in reducing operational costs by 30% through process automation, strengthening security posture across diverse business environments, and driving organizational change management during digital transformation.

Known for cultivating high-performance teams while aligning IT strategies with business objectives to deliver measurable results.

Core Competencies

• Information Security Leadership & Governance Regulatory Compliance (GDPR, LGPD)

• Digital Transformation & Business Process Optimization Change Management

• Enterprise Systems Architecture (ERP, CRM, eCommerce) Cloud Migration Strategy

• Cross-functional Team Leadership Stakeholder Management Budget Optimization

• Risk Management & Vulnerability Assessment Business Continuity Planning

• IT Infrastructure & Operations Excellence Technology Innovation

• Project Management & Implementation Vendor Management & Negotiation Professional Experience

IT / InfoSec Team Leader & Manager

ESCUELA TAI

October 2024 – Present Centro de Madrid, Spain

Leading comprehensive IT and cybersecurity strategy for a prestigious Spanish educational institution, overseeing infrastructure modernization, regulatory compliance, and digital transformation initiatives. Key Achievements:

• Orchestrated significant improvements to wireless network infrastructure, resolving persistent connectivity issues and enhancing user experience across campus

• Implemented Single Sign-On (SSO) system with OneLogin, streamlining user authentication processes and improving security posture

• Lead GDPR compliance initiatives, establishing policies and procedures to ensure protection of student and staff personal data

• Modernized certification management systems through migration to IvSign and Signaturit platforms IT / InfoSec / General Affairs Team Leader & Senior Manager LG ELECTRONICS BRAZIL LTD

May 2019 - June 2023 Sao Paulo, Brazil

Led cross-functional team responsible for all aspects of IT, Information Security, Cybersecurity, and General Affairs operations for LG's Brazilian subsidiary during period of significant digital transformation. Key Achievements:

• Awarded #1 ranking among global LG corporations for successful implementation of Brazilian Personal Data Jaeha Lee ***********@*****.***

2

Protection Law (LGPD) across multiple business units

• Designed and executed Microsoft Azure Cloud migration strategy, successfully transitioning all operations despite initial resistance through structured change management approach

• Achieved 30% cost reduction and 10% productivity improvement through implementation of Robotic Process Automation (RPA) across multiple departments

• Implemented Microsoft Power BI dashboard solutions, replacing manual Excel processes and enabling real- time data-driven decision making for management

• Rapidly deployed hybrid work infrastructure during COVID-19 pandemic, ensuring business continuity through WebEx, MS Teams and Zoom implementation

• Successfully completed Adobe Magento B2C/B2B eCommerce implementation by assuming Project Manager role, rescuing delayed project with international stakeholders IT / InfoSec Team Leader & Senior Manager

LG ELECTRONICS SPAIN SA

December 2003 - March 2018 Las Rozas de Madrid, Spain Directed all IT operations, cybersecurity initiatives, and digital transformation projects for LG's Spanish operations, establishing strategic technology roadmaps aligned with business objectives. Key Achievements:

• Led successful implementation of European General Data Protection Regulation (GDPR) across Spain/Portugal subsidiaries, partners, and service centers

• Received #1 ranking in Information Security Operations among global LG Electronics sales corporations (2012)

• Enhanced network resilience by designing and implementing multi-path backup infrastructure, eliminating frequent outages that previously disrupted operations

• Orchestrated seamless Oracle ERP migration through comprehensive needs analysis, user training, and thorough testing protocols

• Achieved 50% reduction in communication costs through strategic implementation of VoIP technology, overcoming initial corporate resistance through data-driven business case

• Improved IT service delivery and user satisfaction by implementing Jira-based helpdesk system, ensuring SLA compliance and eliminating request omissions

• Pioneered company-wide VDI (Virtual Desktop Infrastructure) implementation, enhancing security, mobility, and remote work capabilities - later adopted by global headquarters Chief Technology Officer (CTO)

BANKePOST INC

March 2001 - November 2003 Busan, Republic of Korea Led technical strategy and development of secure eCommerce solutions, focusing on financial security and enterprise integration.

Key Achievements:

• Architected and developed secure eCommerce system with integrated frozen account functionality, incorporating advanced security, authentication, and payment capabilities

• Designed and implemented B2B shopping mall and corporate purchasing systems with ERP integration

• Recognized for technical expertise, resulting in recruitment by LG Electronics to lead eCommerce business in Spain

President

UriDigital INC

May 2000 - February 2001 Seoul, Republic of Korea Jaeha Lee ***********@*****.***

3

Provided executive leadership for digital startup, driving service planning, development, and operations. Key Achievements:

• Developed innovative Internet Culture Portal Service utilizing advanced customer preference analysis

• Delivered strategic eCommerce consulting services for Hanaro Telecom's HanaNet Shopping Mall

• Successfully positioned company for market growth, leading to recruitment for specialized eCommerce role Head of eCommerce Center

LG INTERNET INC

August 1997 - April 2000 Seoul, Republic of Korea Directed LG's strategic eCommerce initiatives, overseeing comprehensive system development, implementation, and operations.

Key Achievements:

• Led development and operation of diverse eCommerce systems for LG affiliates: shopping malls, internet marketing platforms, MRO/bidding systems, and MP3 shopping mall

• Architected critical eCommerce infrastructure components: back office systems, settlement platforms, payment gateways, eWallet solutions, and delivery tracking systems

• Contributed to Korea-Japan eCommerce standardization and consumer protection legislation

• Served as eCommerce consultant and lecturer for Korea Management Association

• Received Best Cyber Mall award from Korea Institute for Electronic Commerce (1999) Senior Researcher

LG ELECTRONICS INC

October 1991 - July 1997 Seoul, Republic of Korea Conducted advanced software research and development, focusing on multimedia applications and innovative user interfaces.

Key Achievements:

• Developed Korea's first Microsoft Windows authoring tool, home shell interface, and advanced answering phone system

• Participated in strategic future business development initiatives in Silicon Valley, USA

• Awarded Grand Prix for Authoring Tool ArtWare at LG Electronics New Technology Tournament (1995)

• Published research on MultiMedia User Interface at HCI'94 Conference in Korea Key Leadership Initiatives

• Global Data Privacy Compliance: Led GDPR implementation for European operations and LGPD compliance for Brazilian business units, establishing comprehensive data protection frameworks and avoiding potential penalties of up to 4% of global revenue

• Enterprise Cloud Migration: Orchestrated organization-wide transition to Microsoft Azure, including change management strategy, user training, and infrastructure redesign

• Business Process Automation: Pioneered RPA implementation across multiple departments, resulting in 30% cost reduction and significant productivity improvements

• Virtual Desktop Infrastructure: Designed and implemented VDI solution to enhance security and mobility, which later became the foundation for company-wide cloud strategy Technical Expertise

Management & Governance: Policy Development, Project Management, Process Innovation, Team Leadership, Budget Management, IT Governance, Risk Management, Compliance, Audit, GDPR/LGPD Implementation

Infrastructure & Systems: Server Administration, Networking, MS Azure Cloud, Google Workspace, VDI, Jaeha Lee ***********@*****.***

4

VMWare, Storage Solutions, Synology, Voice over IP (VoIP), Business Continuity Planning

Applications & Software: Oracle ERP, Adobe Magento, Microsoft Power BI, BPMS, WMS, RPA, Jira, Microsoft 365 Suite, Project, Visio

Security Tools: BitWarden, Email Monitoring, Privacy Monitoring, Disk Encryption, PRTG, SolarWinds

Programming & Development: C/C++, OOP, Visual Studio, HTML, CSS, ASP, PHP, JavaScript, PowerShell, Python, MySQL, MS SQL

Certifications

• Certified Information Systems Auditor (CISA) - ISACA (2017.02)

• ISO 27001 Lead Auditor - BSI Korea (2009.10)

• Six Sigma Green Belt - LG Electronics (2006.11)

• ServiceNow IT Leadership Certification - LinkedIn (2024.05)

• Communication - Fundacion Tripartia (2015.11)

• Creative Thinking - Fundacion Tripartia (2015.11) Education

Bachelor of Science in Electronics Engineering

Ajou University Republic of Korea 1984 - 1992

Awards

• #1 Award for LGPD Implementation - LG Electronics Inc. (2019)

• Global #1 Ranking in InfoSec Operations among Sales Corporations - LG Electronics Inc. (2012)

• European Best TDR Convention Execution Prize - LG Electronics Inc. (2004)

• Best Cyber Mall Award - Korea Institute for Electronic Commerce (1999)

• Grand Prix for Authoring Tool ArtWare - LG Electronics New Technology Tournament (1995) Language

• English: Advanced professional proficiency

• Korean: Native proficiency

• Spanish: Intermediate working proficiency

• Portuguese: Basic knowledge

Professional Affiliations & Activities

• Member, ISACA Madrid Chapter (2016 - Present)

• Information Security Lecturer, LG Electronics Vietnam/Panama (2014 - 2016)

• eCommerce Consultant, Korea Management Association (2000 - 2001)

• eCommerce Lecturer, Korea Management Association (1998 - 2001) Publications

• MultiMedia User Interface - HCI'94 Conference, Korea (1994)

Contact this candidate