Loan Processor Mortgage
Resume:
DIANE LEE
************@*****.*** 832-***-**** Crosby, Texas 77532
Summary
Experienced Professional seeking long term employment. Experienced in administrative duties as well as experience as Transaction Manager and Mortgage Loan Processor with a demonstrated history of working in the financial services industry. Skilled in Construction Loans, Sales, U.S. VA Loans, Mortgage Underwriting, and Refinance. Strong finance professional. Graduate of Lone Star College.
Skills
Microsoft Office / Word / Excel
Office Management
Staffing - time changes/approvals
Customer Service
Problem solving
Logics Software
Canopy Software
Mortgage Lending
• Loans
Refinance
Residential Mortgages
Underwriting • USDA
Loan Origination
Mortgage Banking
Credit Report Requests
FHA Loans
Experience
FinishLine Tax Solutions Houston, Texas
Sr. Financial Analyst
03/2023 – 5/2023
08/2023 – 12/2024
Assist clients with federal and state tax resolution
Conduct client interviews, gather client income, asset and expense information
Provide client with options regarding tax resolution that would be in their favor
Continued correspondence with client until taxes have been satisfied with the IRS / State.
PRMI Home Financing Houston, Texas
Mortgage Loan Processor
04/2021 – 04/2022
File Set Up, Processing of 4506T, Social Security Number Validations
Process of Conditions for Underwriting, Order Flood Certifications and USPS for proposed properties, Process lock changes, Prepare files for closing, Review loan scenarios, Order and review appraisals, Credit Report Request, Credit Supplements & Report
Member Home Loan Houston, Texas
Sr. Loan Processor
11/2000 - 04/2021
File Set Up, Processing of 4506T, Social Security Number Validations
Process of Conditions for Underwriting, Order Flood Certifications and USPS for proposed properties, Process lock changes, Prepare files for closing, Review loan scenarios, Order and review appraisals, Credit Report Request, Credit Supplements & Report
CrossCountry Mortgage, LLC Houston, Texas
Transaction Manager and Processor
07/2017 - 11/2020
File Set Up, Processing of 4506T, Social Security Number Validations
Process of Conditions for Underwriting, Order Flood Certifications and USPS for proposed properties, Process lock changes, Prepare files for closing, Review loan scenarios, Order and review appraisals, Credit Report Request, Credit Supplements & Report
ECU Mortgage Houston, Texas
Mortgage Loan Processor
05/2016 - 07/2017
File Set Up, Processing of 4506T, Social Security Number Validations
Process of Conditions for Underwriting, Order Flood Certifications and USPS for proposed properties, Process lock changes, Prepare files for closing, Review loan scenarios, Order and review appraisals, Credit Report Request, Credit Supplements & Report
Movement Mortgage Houston, Texas
Loan Officer Assistant
08/2015 – 05/2016
Assisted Loan Officers on gathering documents and making sure their applications were completed; file was pre-approved and ready for the Processor and Underwriter to review.
Franklin American Mortgage Company Franklin, Texas
Regional Sales Associate
07/2011 – 04/2014
Assisting Account Manager and customers with day-to-day business.
Personally handle incoming calls from customers regarding all facets of business in the correspondent division.
Perform customer service and support functions by assisting customers to resolve issues and problems, and provide prompt follow up to inquiries.
Be resourceful when problem solving.
Stay abreast of all company policies and procedures.
Build reports and spreadsheets for upper management.
Prospect for new customers in assigned region.
Track and monitor customers’ quality of business.
Ability to schedule and coordinate new lender welcome calls.
Responsible for structuring new lender application packages for submission to Credit Policy.
Clear Point Funding Houston, Texas
Wholesale Mortgage Processor
04/2010 – 04/2011
File Set Up
Processing 4506T (ordering tax returns) and Social Security Number Validations
Process Conditions for Underwriting
Order Flood Certifications and USPS for proposed properties
Order FHA Case Number Assignment and CAIVRS, Transfer case numbers or cancel with FHA
Verification of Employment
TILA
SunTrust Mortgage Houston, Texas
TILA Specialist
08/2009 – 12/2009
Redisclosed all loans coming into the office for underwriting.
File Set Up
Security National Mortgage Houston, Texas
Customer Service Representative
01/2008 – 08/2009
File Set Up, Processing of 4506T, Social Security Number Validations
Process of Conditions for Underwriting, Order Flood Certifications and USPS for proposed properties, Process lock changes, Prepare files for closing, Review loan scenarios, Order and review appraisals, Credit Report Request, Mortgage Broker Review of Loans and Files
MortgageIT a subsidiary of Deutsche Bank Houston, Texas
Lock Specialist/Assistant Operations Manager
09/2000 – 08/2009
Lock interest rates
Make changes to loan types, amounts, rates and reprice as needed due to loan criteria
Consult brokers on loan guidelines and pricing
Verifying pricing prior to closing of loan
Monitor margins and Pipeline
BETA Test for new products and online pricing engine
Liaison for Capital Markets and Programmers
Liaison for IT department and trouble shoot program issues
Make changes/corrections to E-Time and approve staff hours
Work Suspense and Audit loans
Back up to Customer Services Reps. (CSRs)
Assist Operations Manager with administrative duties as needed
CrossLand Mortgage Houston, Texas
Underwriting Conditions Supervisor / Assistant Operations Manager
11/1997 – 08/2000
Update files for closing department
Request case numbers for FHA and VA loans
Take customer service calls
Withdraw and/or Reject files
Order Flood Certificates
Order IRS Transcripts
Pull credit reports
Final status loans
Type correspondence
Relieve receptionist
Data entry
Train Underwriting Coordinators
Quality Control audits for both FHA/Conventional loans
Assist Operations/Regional Underwriting Manager
Assist Operations Manager with administrative duties as needed
Education
Lone Star College
Computer Science
Contact this candidate