Network Engineer It Specialist

Usman Hamid

Hialeah, Florida *****

786-***-**** linkedin.com/in/uh25 *****.********@*****.***

Professional Summary

Detail-oriented Network Engineer with over 6 years of hands-on experience designing, securing, and supporting enterprise-level networks. Proven success in remote troubleshooting, VPN deployment, and firewall configuration to ensure secure and reliable connectivity for distributed teams. Currently seeking to leverage my expertise in network infrastructure and cybersecurity to support online and remote users at TheComputerGuyz. Education

Master of Science in Cybersecurity Management

Nova Southeastern University (NSU), Davie, FL

Aug 2022 – Aug 2024

Bachelor of Science in Telecom & Networks

Superior University, Lahore, Pakistan

Aug 2013 – Aug 2017

Certifications

• CompTIA Security+ (Sec+ 601)

• TestOut Security Pro (SecPro 7.0)

• Cisco Certified Network Associate (CCNA R&S)

• Cisco Certified Network Professional (CCNP R&S)

Professional Experience

IT Specialist

TheComputerGuyz, Doral, Miami, FL

Nov 2024 – Present

• Configure and manage Fortinet firewalls, implementing robust security policies, NAT rules, and intrusion prevention systems.

• Administer Windows Server & Domain Controller, enforcing role-based access control (RBAC) and Active Directory policies.

• Set up and maintain site-to-site and client VPNs, ensuring secure remote access and enforcing compliance protocols.

• Troubleshoot and resolve Layer 2/3 network issues, including DHCP, DNS, VLAN, and routing configurations.

• Integrate Duo multi-factor authentication (MFA) with network services and endpoints for zero- trust security.

• Conduct cybersecurity best practices including regular vulnerability scanning, patch management, and end-user training.

• Document all network configurations, access policies, and incident response protocols for audit readiness and continuity.

• Perform AWS cloud administration including EC2 instance management, IAM role configuration, and VPC setups.

• Administer Office 365 services including Exchange Online, OneDrive, Teams, and SharePoint for distributed users.

Network Engineer

IBEX Global, Lahore, Pakistan

Jan 2020 – Dec 2021

• Provided secure remote support and troubleshooting to global teams, reducing downtime by 30%.

• Deployed and managed VPNs, enabling encrypted access for remote users.

• Configured and monitored Fortinet, Sophos, and pfSense firewalls, strengthening perimeter defenses.

• Led proactive network monitoring using PRTG, ensuring 99% uptime.

• Executed ACL and routing updates for secure segmentation of network traffic. Network Engineer

Superior Group of Colleges, Lahore, Pakistan

May 2018 – Nov 2020

• Engineered and supported multi-site connectivity with inter-VLAN routing and OSPF.

• Implemented a centralized Domain Controller and Radius AAA, improving secure access.

• Managed remote Wi-Fi and access points via Ruckus controllers.

• Delivered remote support and system updates with minimal service interruption. Network Support Intern

NEO TV Networks, Lahore, Pakistan

Jan 2018 – Apr 2018

• Assisted in maintaining firewall, server, and network configurations.

• Provided remote desktop support and contributed to documentation for system processes. Key Skills & Tools

• Remote Access Support (VPN, RDP, SSH)

• Network Infrastructure (Cisco, Fortinet, MikroTik)

• Firewall & Security (IPS/IDS, ACLs, SIEM)

• Network Monitoring (PRTG, SolarWinds)

• Linux & Windows Server Management

• VLAN/WAN Design & Troubleshooting

• Documentation, Backups, Policy Implementation

Highlighted Projects

Remote Access VPN Deployment

• Designed secure, role-based VPN solutions for remote staff.

• Integrated firewall rules, DMZ setups, and monitoring for full-stack visibility. Firewall Infrastructure Migration

• Migrated firewall systems from MikroTik to Fortinet.

• Enforced synchronized domain policies and robust perimeter security. Professional Affiliations

• InfraGard – South Florida Member

• ISSA – Information Systems Security Association

• NSU E-Hacker Club – Active Member

Contact this candidate