Maintenance Specialist Customer Service
Resume:
Terry Bright
**** *. ****** *****, *** ****, Houston, TX 77099
Professional Summary
We experienced automotive technicians and maintenance specialist with a strong track record in vehicle bodywork, painting, and container management. Over 40 years of hands-on experience working in high-paced, detail-oriented environments. Expertise in vehicle repair, painting, body restoration, and managing container operations. Highly skilled in meeting customer needs and maintaining quality standards.
Professional Experience
Maaco Collision Repair & Auto Painting – Houston, TX
Automotive Technician
April 2019 – August 2024
Performed automotive body repairs, including collision damage assessments and restorations.
Executed full and partial vehicle paint jobs, ensuring high-quality finish and color matching.
Communicated with customers to ensure their satisfaction with repair and paint services.
Managed daily workflow and coordinated with the shop team to meet project deadlines.
Worked closely with insurance adjusters to provide cost-effective solutions for repairs.
Spick and Span Container Company – Houston, TX
Container Maintenance Specialist
May 2021 – July 2023
Inspected, cleaned, and maintained various types of containers to ensure compliance with safety and operational standards.
Collaborated with logistics teams to schedule regular container maintenance and repairs.
Utilized hand and power tools to complete repairs and modifications efficiently.
Ensured proper record-keeping of container maintenance logs and repair schedules.
Mr. Clean's Paint and Body Shop – Pensacola, FL
Lead Automotive Body Repair Technician
1966 – 2012
Led a team of automotive body repair specialists in a busy, high-volume body shop.
Conducted full-body restorations and collision repairs, delivering consistent, high-quality results.
Trained and mentored junior technicians on repair techniques, painting methods, and customer service skills.
Managed parts inventory and order necessary supplies to ensure timely completion of projects.
Communicated directly with customers to assess their needs and provide detailed repair estimates.
Skills
Automotive body repair and painting
Collision damage assessment and restoration
Customer service and communication
Container maintenance and repair
Time management and teamwork
Proficiency with power tools and diagnostic equipment
Certifications
Automotive Paint and Body and detailing training -12 months
References
Available upon request.
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