Human Resources Customer Service
Resume:
Sabrina O’Keefe
***** ********** ****** ** ***** Lake, MN 55372
******.*******@*****.***
Office Administration & General Management Professional CORE EXPERTISE & VALUE OFFERED
Customer Service Billing File & Office Management
Human Resources Payroll Dedicated
Self-Motivated Reliable Ambitious
Flexible Love of Learning Ability to Multi-Task CAREER HIGHLIGHTS
VOYAGUER FINANCIAL INC., Prior Lake, MN 2001 to Present Mortgage Company
Compliance Administrator and Human Resources (2008 to Present)
Complete all things financial, including payroll, profit & loss statements, and tax returns.
When a loan closes, I review, balance, and double check the financial statements. Loan Processer (2001 to 2007)
Works with client from beginning to end for every loan. Verifies income and orders all supporting documentation lender ask for. Schedules closings and makes sure the clients expectations are never missed.
GIGI’S CUPCAKES, Golden Valley, MN 2014 to 2016
Gourmet Cupcakes
Store Clerk & Baker/Decorator
Work with customers & taking orders in person or on the phone.
Opening/Closing store, including counting the register.
Baking cupcakes, cakes, and cookies.
Decorating cupcakes, cakes, and cookies.
Making frosting & fillings for cupcakes, cakes, and cookies.
Working with couples on wedding tastings & wedding orders. CUB FOODS, Plymouth, MN September 2015 to October 2015 Grocery Store
Cake Decorator
Learned the Cub Foods process for decorating cupcakes/cakes. SHAPIRO & ZIELKE LLP, Burnsville, MN 2008 to June 2015 Minnesota Law Firm specializing in Foreclosure and Bankruptcy. Lead of Home Retention Unit & Legal Assistant
Calculated and generated payoff and reinstatement quotes on active foreclosure loans, plus calculated fees and costs on each loan. Then accept the payoff, reinstatement, and redemption funds on behalf of the mortgage company (amounts from $2,000.00 up to $1,500,000.00) and forwarded the funds to them.
Closed and billed foreclosure files. This includes updating different client systems with correct information, talking to mortgagors, mortgage companies, sheriffs, and attorneys. Have to be up to date with each client, and investor, and fees schedules.
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