Network and Systems Administrator

Scott Chidester

North Chesterfield, VA *****

**************@*****.***

+1-434-***-****

Professional Summary

Efficient and experienced Senior Network and Systems Administrator with 20 years of expertise in managing and maintaining complex network infrastructures across a variety of technologies. Proficient in implementing disaster recovery plans, configuring secure VPNs, and providing technical support for end- users. Skilled in upgrading and deploying VOIP systems and utilizing advanced networking technologies. Committed to optimizing network performance and ensuring data integrity in dynamic environments. Authorized to work in the US for any employer

Work Experience

Senior Network and Systems Administrator

Kinex Telecom-Farmville, VA

April 2002 to Present

• Managed and maintained the organization's network infrastructure, including routers, switches, firewalls, and wireless access points

• Established network monitoring for outages and performance metrics to establish optimal performance and troubleshoot any issues that arose using open source tools like Nagios and Cacti

• Experience with Cisco, Mikrotik, Dell, Ubiquiti, Meraki and various other vendors networking equipment

• Familiarity with virtualized infrastructure through Citrix Xenserver and Proxmox with some Hyper-V and VMware experience

• Administered user accounts, permissions, and passwords for various systems and applications in both Linux and Windows environments

• Administered Google Workspace and Microsoft 365 environments both internally and for customers

• Installed, configured, and upgraded hardware and software components of the network infrastructure

• Conducted regular backups of critical data to ensure data integrity in case of system failures or disasters along with developing disaster recovery plans and testing them periodically to minimize downtime in case of emergencies

• Managed a team of technicians who provided services and support both on-site and via phone for customers

• Evaluated software for technical and operational uses internally, worked with vendors to ensure deadlines and deliverables were met

• Provided technical support to end-users by troubleshooting hardware/software issues both remotely and on-site

• Configured virtual private networks (VPNs) for secure remote access by authorized personnel internally and for customers

• Upgraded operating systems on servers regularly to ensure security patches were applied promptly

• Upgraded and deployed a variety of SIP-based VOIP systems for both internal use and customers seeking to upgrade their legacy PBX systems

• Configured ATAs (Cisco/Grandstream/Audiocodes) to replace analog POTS lines and PRIs

• Extensive experience with PON, GPON and active fiber technologies Education

High school diploma

Deep Creek High School

June 1989

Skills

• Windows

• Virtualization

• IT

• VoIP (10+ years)

• Microsoft Office

• Linux

• System administration

• Network administration (10+ years)

Certifications and Licenses

CompTIA Network+

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