Customer Service Inventory Control

Juan Carlos Martinez

*********@*****.*** 805-***-****

Professional Summary

Reliable and experienced Shipping and Receiving Associate with over 10 years of hands-on experience in warehouse environments. Skilled in inventory control, order processing, forklift operation, and maintaining a safe, organized workspace. Strong knowledge of warehouse workflows and procedures, with a history of working at multiple distribution centers and facilities since 2013. Also experienced in customer service roles, including gas station work. Bilingual in English and Spanish with a strong work ethic and commitment to team success.

Professional Experience

Shipping & Receiving / Inventory Clerk

Various Warehouse & Distribution Facilities – Southern California

2013 – 2024

- Performed shipping and receiving tasks including unloading, inspecting, labeling, and storing incoming goods.

- Accurately picked, packed, and staged outgoing shipments according to customer and company specifications.

- Conducted regular cycle counts and maintained accurate inventory records to support efficient warehouse operations.

- Operated forklifts, pallet jacks, and other material handling equipment to move and organize stock.

- Maintained clean and safe work areas in accordance with company policies and OSHA guidelines.

- Supported warehouse teams with general labor and logistics coordination tasks as needed.

- Worked across various facilities with diverse inventory systems and product types, adapting quickly to new environments.

Customer Service Attendant

Various Gas Station Locations – Ventura & Santa Barbara Counties

Intermittently, 2013 – 2018

- Provided customer service, operated point-of-sale systems, and assisted with store stocking and cleaning.

- Handled cash and card transactions with accuracy and professionalism.

- Ensured safety and compliance with fuel handling procedures.

Key Skills

- Shipping & Receiving

- Inventory Control & Cycle Counting

- Forklift Operation (Not Currently Certified)

- Material Handling Equipment

- Microsoft Office (Word, Excel, Outlook)

- Workplace Safety & OSHA Awareness

- Bilingual: English / Spanish

- Customer Service & Point-of-Sale

Certifications & Courses

- Forklift Training (Experience with stand-up and sit-down forklifts; certification not current)

- OSHA Safety Awareness Training

- Logistics and Supply Chain Fundamentals – Coursera, 2023

Education

High School Diploma

Fillmore High School, Fillmore, CA

Additional Information

- Physically able to lift/move up to 75 lbs.

- Experienced in 8–10 hour shifts in fast-paced warehouse environments

- Dependable, safety-conscious, and a dedicated team player

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