Customer Service Team Member
Resume:
Maria Drewery
Suitland, MD *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Giant Food-Washington, DC
October 2023 to Present
Scan products and ensure accurate pricing.
Take cash, credit and debit payments.Redeem stamps and coupons Greet customers when entering or leaving the store
Cleaning and tidying checkout areas.
Team Member
Potbelly Sandwich Shop-Washington, DC
April 2023 to November 2023
Make sandwiches for in-store and delivery orders.
Greet guests and answer menu questions.
Prep food items at beginning of shift.
Properly store food items at end of shift.
Keep a clean and safe work area. Restock food line, chips and cooler. Barista
Uptowner Cafe-Washington, DC
January 2023 to May 2023
Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages. Cleaning and sanitising work areas, utensils and equipment Cleaning service and seating areas
Describing menu items and suggesting products to customers Servicing customers and taking orders
Ordering, receiving and distributing stock supplies Receiving and processing customer payments.
Shift Manager
Bojangles'-Hillcrest Heights, MD
November 2020 to January 2023
Overseeing daily inventory needs
Assign tasks to staff
Resolve workplace disputes
Resolving customer complaints
Assign staff members to shifts
Opening and closing.
Training new hires.
Team Member
Burger King-Forestville, MD
January 2020 to September 2020
Take customer food orders, enter order information. accepting payments and providing receipts, making sure all transactions run smoothly and every customer is satisfied with the service.
Greets guests with a smile
Prepares and packages food and drink products.
Responsible for always maintaining the cleanliness of the restaurant including dining room, restroom & exterior.
Maintains health and safety standards in work areas. Education
High school diploma
Oxon Hill High School - Oxon Hill, MD
September 2016 to May 2017
Skills
• Cost control
• Food Service
• Communication skills
• Inventory Control
• Hair coloring
• Leadership
• Store management
• Pricing
• Basic math
• Food Production
• Supervising experience
• Barista Experience
• Motor coach
• Microsoft Office
• Serving Experience
• Assistant manager experience
• POS
• Customer service
• Shift Management
• Social media management
• Retail sales
• Restaurant experience (2 years)
• Power tools
• Hotel experience
• Guest services
• Kitchen Experience
• Coffee Experience
• Hospitality
• Phone etiquette
• Team management
• Sales
• Cooking
• Typing
• Organizational skills
• English
• Research
• Food Preparation
• Microsoft Excel
• Merchandising
• Time management
• Front desk
• Commercial Cleaning
• Cash Handling
• Cashiering
• Food Handling
• Sales management
Contact this candidate