Customer Service Certified Medical

Tawana Davis

** ****** *** ********,**. *****

*********@*****.*** 404-***-****

Objectives

To obtain a position that will provide the opportunity to utilize my skills of excellent customer service, punctuality, leadership and tenacious work ethics.

Skills

I work well with staff and patient, Able to speak and communicate well.Very Strong Customer Service skills. Able to comprehend and follow directions as told. Always punctual and professional and I am a swift learner and take pride in my work. Ability to operate a fax machine, computer, multiple phone lines. Work Experience

Self Employed Turo Car Rental Jul 2018 —

Room For You

Certified Medical Asst. Jun 2013-Dec 2022

My duties were to dispense Meds to five patient on schedule, check their vitals and drew blood when needed. I changed catheters; assist with dressing and grooming some of the patients. I also had the duties of cooking and feeding some of them, driving them to Dr. Appointments and other outings. American Red Cross- Douglasville, Ga.

Hospital Service Tech-Nov2006-May-2008

I worked as a tech in the blood bank which my duties were processing blood and blood products, taking calls from most of all hospitals in Georgia In need of products. Once I get a call, I document what they need and pull it from the refrigerator or freezer, make sure it's exactly what the patient needs and pack it according to regulations of osha and hippa. Then call a courier to ship it to the perspective hospital,

(more to duties)

American Red Cross

Records Management Specialist-Jul 2004-Nov2006

Prepared records for archiving, making sure to archive to the appropriate storage place. Provided Customer Service to donors that request their records. Transport records to a department that has submitted the necessary paperwork to obtain the records. Maintain accountability for any records being received from other departments. Created searches for missing documents and followed them through until found.

Education

Advance career Institute of Atlanta, Ga. 2004{Diploma} Certified Medical Assistant Central Georgia Technical College of Macon, Ga. 2000{Certificate} Certified Customer Service Specialist Accomplishments Dean’s List, Medical Mentor, Highest Honor, Perfect Attendance and Red Cross Volunteer. I was recognized in the Red Cross weekly reader for my outstanding work ethics and leadership capabilities

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