Customer Service Support, Dispatcher, Entry Level, Sales inbound
Resume:
AKEEM
CAMPBELL
Political Survey Agent / Jan ****-Jun 2018
A B O U T
WORK E X P E R I E N C E
Effective Communication: Being
able to listen actively, articulate
responses clearly, and
communicate with customers in a
professional and friendly manner
is essential for providing
excellent customer service. Good
communication skills help to
build rapport, resolve issues
efficiently, and ensure customers
feel valued and understood.
P R O F E S S I O N A L S K I L L S
P E R S O N A L S K I L L S
Experienced professional with a demonstrated
history of success in customer service, sales, and dispatch roles across multiple companies. I have
honed my skills in effectively managing customer
inquiries, providing exceptional service, closing sales, and coordinating efficient dispatch operations.
Proven track record of driving customer satisfaction and revenue growth through my expertise in
communication, problem solving, and attention to
detail. Able to utilize my diverse experience to
contribute to a dynamic team and help achieve
organizational goals.
Product Sales
Problem-Solving
Inbound Call Management
Computer Skills
Customer Relation
Complaint Resolution
Empathy
Creativity
Coordinated and managed dispatch oprerations,
effectively handling incoming service requests and prioritizing responses based on emergency, and utilized advenced dispatch software to streamline communication with tow truck operators.
Take clients calls and insurance information provide taxi and transportation to medical appointments at hospitals and clinics.
Dispatcher / Customer Service / Apr 2024-Mar 2025
Dispatcher / Customer Service / Oct 2022-Feb 2024
Mana Transportation
Diaz Towing & Roadside
Keep customer connected by building rapport with them, Explaining product benefits and offer our product to customer by letting them know about our new promotion.
Florida Career College
*********@*****.***
12701 Ne 3 RD Ave North, Miami, FL
33161
E D U C A T I O N
Diploma
Lauderdale Lakes, FL
L A N G U A G E S
English (Fluent)
French (Fluent
Spanish (Intermediate)
Frontline
Customer Service / Mar 2020-Jul 2022
Helping people to know where they are going to get their COVID-19 vaccination taken and set up an appointment for them.
Verizon
Outbound Calls / Sep 2018-Dec 2019
Shiftsmart
Calling the respondents to get their viewpoints, About who they are going to vote for.
Road America
Senior Customer Service Agent/ Jul 2015-Nov 2017
Helping people who are left standed in the streets by sending them tow truck and sending people to assist them with their flat tire.
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