Real Estate Project Manager

JANELLE EVANS

*** ******** **** *****, *******, TX 78641

************************@*****.*** ᔎᔏᔐ 510-***-**** Qualifications Summary

Dynamic and results-driven professional with over 15 years of experience in project and program management, operations, real estate, and client onboarding. Proven track record of leading cross-functional initiatives, managing large teams, and driving strategic growth. Adept at stakeholder engagement, problem-solving, and designing operational frameworks to improve organizational effectiveness. Passionate about education, community collaboration, and developing impactful solutions.

- 20+ years of project management and operations experience, including healthcare, tech, and education sectors

- Expertise in onboarding, CRM systems (Salesforce), and building training infrastructure

- Licensed Texas Realtor experienced in negotiation, contract management, and customer relationship building

- Strong organizational skills, budget management, and cross-functional leadership

- High emotional intelligence with experience supervising and motivating large teams

- Experienced in creating strategic communication plans and executing large-scale events and community engagement initiatives

Professional Experience

Real Estate Agent – Texas & California Licensed

2022 – Present Braveheart Realty Group with EXP, Austin TX / Formerly CCAR Licensed in California

- Represent buyers and sellers in residential transactions with a focus on new construction and relocation

- Host educational events and webinars to support first-time homebuyers and families

- Manage the transaction process end-to-end: negotiating offers, overseeing inspections, coordinating with lenders, and ensuring compliance

- Collaborate with community stakeholders and developers to support housing solutions Onboarding Specialist (Contract)

iMarket Solutions 2024 – Present

- Lead onboarding process for new home service clients, ensuring seamless implementation of digital marketing tools

- Train clients on proprietary CRM and web platforms

- Develop SOPs and onboarding resources for internal and external stakeholders

- Partner with the Success and Sales teams to optimize customer experience and retention Project Manager I – RA Operations

Abbott Laboratories (Contract via Select Source) 2022 – Present

- Lead compliance and documentation projects in coordination with regulatory standards

- Chair cross-functional teams for RA operations in the Diabetes division

- Maintain documentation systems and conduct procedural gap assessments Assistant Director – Hospitality Services

Kaiser Permanente, San Francisco 2019 – 2021 (Contract via Xanitos)

- Managed a team of 150+ staff in hospital hospitality services

- Led training, disaster planning, union partnerships, and patient satisfaction initiatives

- Oversaw departmental budget, hiring, and operational strategies Marketing Communications Director

B.A.T.S. Traffic Solutions 2016 – 2018

- Directed marketing, communications, and event strategy for infrastructure safety company

- Led cross-functional marketing and event teams, trade show planning, and brand development

- Created innovative engagement campaigns and training materials for internal departments

Project Manager II

Kaiser Permanente, Oakland & San Francisco 2006 – 2016

- Managed regional projects in pharmacy and facility operations

- Led national rollouts (Beacon and EPIMS), conference planning, and stakeholder engagement

- Created training databases and policy libraries, facilitated executive reporting and communications

Education & Certifications

Master of Business Administration (MBA) – University of Phoenix Bachelor of Science, Business Management – University of Phoenix Associate of Arts, General Studies – Ventura Community College Fashion Merchandising Certification – Professional Career Development Institute Licenses & Technical Skills:

- Licensed Real Estate Agent: Texas (TREC) & California (CCAR)

- Salesforce CRM, Agile, Microsoft Office Suite, Google Workspace

- Project Management & Compliance Systems

- Skilled in negotiation, onboarding, training, public speaking, and strategic planning

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