Hvac Technician Customer Service

WILLIE MENSER

Raeford, NC *****

910-***-**** **************@*****.***

SUMMARY

Detail-oriented HVAC Technician trained to operate, maintain, and repair heating, air conditioning, and refrigeration systems. Skilled in computer operations, mechanical systems, and troubleshooting. Strong professional work ethic, safety-focused, and able to work independently or as part of a team. Completed 80 hours of intensive hands-on HVAC training plus 40 weeks of academic study. Willing to travel or relocate for employment.

CERTIFICATIONS & TRAINING

- EPA 608 Universal

- OSHA 10

- Electrical Fundamentals

- Lock Out/Tag Out

- Forklift Certified

- First Aid Certified

SKILLS

- HVAC System Installation & Repair

- Troubleshooting and Diagnostics

- Preventive Maintenance

- Refrigerant Handling and Recovery

- Safety Compliance and Regulations

- Blueprint Reading

- Customer Service and Communication

- System Upgrades and Energy Efficiency

- Team Collaboration

EXPERIENCE

PRODUCTION LINE WORKER 08/2023 – Current

Wayne Sanderson Farms – Saint Pauls, NC

- Troubleshoot equipment issues quickly to minimize production downtime while maintaining safety standards.

- Collaborate with team members to ensure smooth operations and meet production goals.

- Train new employees on production line machinery and safety procedures.

TECHNICIAN 02/2022 – Current

First Call Environmental – Ashland, NC

- Diagnose, repair, and maintain vehicles and machinery with proper calibration and alignment.

- Train coworkers on safety protocols and hazard assessments, ensuring regulatory compliance.

- Assist with site remediation, hazardous waste management, and environmental protection efforts.

SUPERVISOR 04/2016 – 01/2022

Elevated Environmental Corporation – Reidsville, NC

- Delivered professional and friendly service to enhance customer satisfaction.

- Performed minor equipment repairs to maintain workflow and reported major issues to leadership.

- Assisted with training, safety management, inventory control, and process improvements.

APARTMENT MAINTENANCE HELPER 09/2001 – 01/2009

[Company Name] – [City, State]

- Assisted with plumbing repairs, painting, drywall installation, and appliance installation in apartment units.

- Supported HVAC and general maintenance tasks to improve resident living conditions.

- Diagnosed and resolved minor electrical and mechanical issues.

- Completed work orders promptly while maintaining safety and building code compliance.

EDUCATION

Pinnacle Career Institute – Kansas City, MO

Certificate in HVAC Technician Expected 03/2025

Contact this candidate