Customer Service representative

SUMMARY

Mc arthur High School ****-****

LEAD AGENT / OPERATIONS/ ALLEGIANT AIRLINES FEB 2022- 2023

Led airport operations teams, ensuring efficient and safe flight operations. Coordinated with various stakeholder, including airlines, ground handlers, and air traffic control Oversaw daily operations, including gate assignments, fueling and catering. Managed and resolved operational issues, ensuring minimal disruptions to flight schedule. Customer Service Supervisor/ WESTJET AIRLINES AUG 2019 - CURRENT Handling guest interactions and resolving issues.

Thinking critical to resolve complex problem.

Effectively communicating with guests, teams, and stakeholders. Supervising teams and ensuring operational efficiency. With over 8 years of experience in the airline industry, I’ve developed strong skills in customer service, problem solving, and communication. I’ve worked with various airlines, handling guest interactions, resolving issues, and ensuring smooth operations. Proven track record of providing excellent guest experiences and working effectively in fast -paced environments.

SAGGARA FOSTER

Plantation FL, 33324 ******************@*****.*** 754-***-**** KEY SKILLS

WORK EXPERIENCE

EDUCATION

Customer service and relations

Problem solving and conflict

resolution

Adaptabilty and flexibility

Time management and organization

Communication and interpersonal

skills

Ability to manage and motivate

teams

Creating and managing project

timelines

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