Customer Service Representative
Resume:
Aaliya Walker
Houston, TX *****
***************@******.***
Self-motivated individual, ready to work, fast pace worker and an easy learner, enjoy working with others and ready to tackle a task.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Work Experience
Server Lead
ACG Texas, IHOP-Spring, TX
January 2023 to July 2024
• Assist with customers
• Assist with complaints and refunds
• Make sure all customers are happy
• Assist with inventory
• Managed employees and made sure they were completing there task
• Placed truck orders
Customer Service Representative
Boxer Property Management-Houston, TX
November 2021 to May 2022
• Assist with tenants
• High call volume
• dealt with emails, mail, faxes, meetings and out of offices Receptionist
PPP Contractors-Houston, TX
January 2019 to January 2020
• Answered the phone
• schedule appointments
• Handled mail, emails, meetings
Server/Cashier/Customer Service
IHOP-Houston-TX
October 2017 to December 2018
• performed face to face customer service
• performed cash transactions
• timely delivering of customer orders
Education
Jersey Village High School - Houston, TX
May 2021 to Present
Skills
• Serving
• Kitchen Experience
• POS
• Patient Care
• Customer service
• Restaurant Experience
• Home Care
• Caregiving
• Cashiering
• Host/Hostess
• Phlebotomy
• Management
• Microsoft Office word and other software. Ability to perform tasks without supervision. (4 years)
• Upselling
• Organisational skills Attention to detail Exceptional multitasker Excellent communication skills Courteous Strong customer service skills (2 years)
• Childcare (2 years)
• Property management
• Cash Handling
• Front desk
• Cleaning Experience
• Nursing
• Venipuncture
• Meal Preparation
• Cooking
• Food Preparation
• Busser
Certifications and Licenses
Food Handler Certification
TABC Certification
Certified Phlebotomy Technician
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