Quality Assurance Qa Engineer
Resume:
anastasiadragoman**
@gmail.com
SKILLS
Experience in writing
manual test documentation:
test plans, test cases, test
suites, test procedures, etc.
• Excel proficiency.
• Project leadership.
• Detail-focused.
• Proficiency with JIRA.
Knowledge in Software
Testing Life Cycle (STLC)
and Testing Methodology,
and AGILE.
•
Over four years in
software quality assurance
testing of web-based and
mobile applications
•
Strong knowledge of Black
Box, Grey Box, Smoke
Testing, Sanity Testing,
Regression Testing,
Functional Testing, GUI
Testing, System Testing,
API Testing, and
Compatibility Testing.
•
• TECHNICAL SKILLS:
Platforms: Mac OS, Linux
, Android, iOS.
•
Databases: MySQL,
DBeaver .
•
Testing Tools: Chrome
Dev Tools, Postman,
Appcenter, Test Flight,
Android Studio, Xcode.
•
Software QA Engineer
TESTPRO - CULVER CITY, CALIFORNIA, USA
Wrote detailed test scenarios and cases, accurately logging errors and defects in comprehensive test reports.Designed and ran test programs to verify testing protocols correctly evaluated software. Tested functionality, performance and compliance of products against design specifications to maintain strong development standards and high customer satisfaction.
Performed extensive user interface testing on Windows, Android and IOS mobile devices.
Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
Customer Services Advisor
Orange Moldova - Chisinau, Republic of Moldova
•
•
•
•
CONTACT
WINTER GARDEN, FL,
34787-5438
Anastasia Dragoman
Innovative Software Test Engineer with strong background in identifying and resolving software defects. Proficient in utilising various testing methodologies to enhance software performance and reliability. Adept at collaborating with cross-functional teams to deliver high-quality software solutions. Committed to driving continuous improvement and ensuring robust software quality. EXPERIENCE
Software Test Engineer
CUBIC Defence - FL
Test Team Leadership
Participated in daily stand-ups and sprint planning meetings as part of the Agile process, ensuring testing activities aligned with project goals.
Conducted comprehensive software testing, including functional, regression, and performance tests, to identify bugs and issues for resolution.
Coordinated and reviewed issues with the customer to ensure their satisfaction
Wrote detailed test scenarios and cases, accurately logging errors and defects in comprehensive test reports.
Used Agile methodologies to aid team delivery of effective, quality software solutions.
Designed and ran test programmes to verify testing protocols correctly evaluated software.
Utilised JIRA for bug tracking and project management, streamlining communication and task allocation within the testing team.
Reviewed and validated requirements and technical specifications to develop and execute test plans.
Collaborated with development teams to communicate testing outcomes and facilitate the efficient correction of identified software defects.
•
•
•
•
•
•
•
•
•
•
01/2021 - 04/2023 11/2023 - 09/2024
Test Automation:
Cucumber.
•
Other tools: JIRA,
Zephyr, Coggle.
•
LANGUAGES
Romanian:
English:
Russian:
CERTIFICATIONS
• QA Engineer certified
Direct incoming customer queries to the advice or service that will best meet their needs.
Maintained excellent customer satisfaction by resolving issues, product difficulties, complaints and questions efficiently and effectively.
Supported customer satisfaction, addressing escalated complaints with diplomacy and acknowledgment.
Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction. Card Account Coordinator
Bank of Economy - Chisinau, Republic of Moldova
Manage the Bank's card program such as the issuance, renewal, modification, cancellation, records retention processing, of repayment and settlement of card facilities.
Was managing customer bank accounts and communicating with clients. Was responsible for reviewing correspondence, receiving complaints or requests from customers.
EDUCATION
2023
QA Engineer Software Development
Test Pro - Culver City, CA
2009
Bachelor degree Engineering and Management in
Telecomunication and Computer Science.
Technical University - Republic of Moldova
•
•
•
•
•
•
02/2009 - 01/2011 02/2011 - 10/2015
Contact this candidate