Quality Assurance Business Analyst
Resume:
SARYU ARORA
DETAILS
Germantown, MD
**********@*****.***
SKILLS
Requirement
Gathering
Documentation
Agile/Scrum
Methodologies
Cross-functional
collaboration
Dashboard
Creation
Root Cause
Analysis
User stories and
Use case
Development
Time
Management
Quality Assurance
Testing
User Acceptance
Testing
TOOLS AND
TECHNOLOGIES
Confluence
Testrail
Jira
Postman/SOAP UI
Git, Bitbucket
Teamcity
PROFESSIONAL SUMMARY
Highly skilled and detail-oriented Software Business Analyst with 10+ years of experience in requirement gathering and quality assurance activities. Proven track record in Agile teams, translating business needs into scalable technical solutions. Strong expertise in test planning, test execution, and defect management. Committed to collaborating with cross-functional teams to ensure optimal software performance and customer satisfaction.
EMPLOYMENT HISTORY
SVT/PV Engineer Software Systems 2B at Ciena India Pvt. Ltd.
Partnered with POs and PLMs to define and document technical requirements for the features.
Collaborate and manage the requirements with development teams, Clients and Managers to ensure accurate implementation of the product.
Worked on creating detailed documents on Confluence outlining all the functional, non-functional requirements, Acceptance criteria and User stories.
Created and maintained project documentation, use cases, and test plans.
Supervised unit, integration, system, functional, regression, performance, smoke, ad hoc testing on PROD and UAT platforms.
Provided support for ensuring the software remains aligned with the requirements by conducting ad-hoc testing after every release.
Participated in UAT sessions, ensuring solutions met business and functional requirements.
Led sprint planning and created dashboards in JIRA in support of Agile methodologies.
Mentored junior team members in software testing best practices, test automation techniques and tools.
Implemented automated testing frameworks and tools for planner plus, resulting in a 30% reduction in testing time and increased test coverage by 80%.
Led Hackathon after every release.
Participate in hiring process for automation and manual test engineers.
Senior Software Test Engineer at Aricent Technologies - Capgemini May 2015 — May 2018
Collaborated with developers, business analysts, and stakeholders to ensure comprehensive test coverage.
Performed Manual Testing successfully for L2 protocols.
Worked from client location at Milan, to provide lab support for testing topology and present feature specific demos.
Worked on enhancing the weekly status report dashboard. May 2018 — March 2025
Application Server Administrator at IBM
July 2014 — May 2015
Worked on Installing WebSphere Application Server software and configuring it according to the
requirements of the applications to be deployed.
Implemented and managed security configurations
within WebSphere Application Server including setting up SSL certificates.
EDUCATION
Master of Computer Applications, Amity University, Noida July 2011 — July 2014
Bachelor of Computer Applications, Bharati Vidyapeeth University, Delhi
June 2008 — June 2011
CERTIFICATIONS
ISTQB Certified Tester Foundation Level at ITB - Indian Testing Board, Delhi
July 2013
ISTQB certification validates a software tester's knowledge and expertise in software testing methodologies and best practices.
SQL
Draw.io
Microsoft Visio
Tableau
Microsoft Exel
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