Data Entry Customer Service

THELMA CHUKWUEGBOGU

Orland Park, IL 708-***-**** *.************@*****.*** linkedin.com/in/thelmacchukwu

PROFESSIONAL SUMMARY

Reliable and customer-oriented professional with a proven track record in restaurant/ healthcare support, customer

service, and data collection. Recognized as Top Caller of the Year and awarded Employee of the Month for

consistent high performance, strong commitment to quality service, and dedication in every task. Proficient in both

collaborative and independent work environments with experience in caregiving, retail, and office settings.

Passionate about supporting the needs of others while maintaining an outgoing and professional approach to

ensure customer satisfication.

SKILLS & QUALIFICATIONS

e Excellent phone etiquette

e Data entry and analysis (Microsoft Excel, Google Sheets)

¢ Cross functional collaboration

e Health and safety compliance

¢ Customer Service

PROFESSIONAL EXPERIENCE

McDonalds

Crew Member - FULL TIME 2019 - 2020

e Handled money at Cashier station

* Served orders

* Maintained clean environment

Burlington 2018 - 2023

Stockroom Associate - PART TIME

e Maintained proper organization in stockroom

* Replenished sales floor

e Ensured accuracy of stock levels

Dave & Busters 2022 - 2024

Drink Runner - FULL TIME

e Made and served drinks in a timely manner

* Served food

* Stocked items/Maintained hygienic environment for guests

Survey Research Lab for Health & Human Sciences

Interviewer - Office Setting - PART TIME [ REMOTE ]

¢ Conducted telephonic health surveys with professionalism and accuracy

¢ Recorded responses into the Wincati program efficiently

e¢ Scheduled appointments for follow-up calls

2023 - 2025

EDUCATION

CARL SANDBURG HIGHSCHOOL

HIGHSCHOOL DIPLOMA

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